Front Desk Representative

2 months ago


Fort Worth, Texas, United States Remington Full time

Job Summary

We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities

  • Guest Check-In/Check-Out
    • Process guest arrivals and departures in a timely and efficient manner
    • Verify guest information and ensure accuracy of room assignments
  • Cash Handling
    • Manage cash, credit card transactions, and other forms of payment
    • Process guest payments and handle any discrepancies
  • Front Office Operations
    • Operate the front desk computer system and perform daily tasks
    • Assist with pre-registration and blocking of reservations
  • Communication
    • Communicate effectively with guests, colleagues, and management
    • Respond to guest inquiries and resolve any issues in a professional manner

Requirements

  • High School Diploma or Equivalent
  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
  • Basic Math Skills and Attention to Detail

What We Offer

  • Competitive Salary and Benefits Package
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment


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