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Field Service Technician

2 months ago

Longmont, Colorado, United States A3 Solutions, Inc. Full time
Job Summary

A3 Solutions, Inc. is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing on-site technical support and repair services for our clients.

Key Responsibilities
  • Technical Support: Provide technical support and troubleshooting services for computer systems, hardware, and peripherals.
  • On-Site Servicing: Perform on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
  • Hardware and Software Maintenance: Maintain, analyze, troubleshoot, and repair computer systems, hardware, and software systems.
  • Documentation and Reporting: Document and maintain records of technical support activities, including problem identification, prioritization, and resolution.
  • Driving Requirements: Must have a clean driving record, an active driver's license, and own a vehicle for business use.
Requirements
  • Technical Skills: Familiarity with POS systems, Windows-based registers, and break/fix at component level.
  • Communication Skills: Excellent communication and problem-solving skills.
  • Education and Experience: High school diploma or equivalent and 2+ years of experience in a technical support role.