Field Service Technician
2 days ago
At Blueprint Automation, we are seeking a highly skilled Field Service Technician to join our team. As a key member of our service team, you will be responsible for providing technical support and maintenance to our customers' equipment.
Key Responsibilities:- Install and commission new equipment at customer sites
- Resolve technical issues and answer customer queries
- Educate customers on equipment operation and maintenance
- Recommend services or spare parts to customers
- Perform routine maintenance and repairs
- Document activities in daily reports
- Modify PLC programs, HMI screens, and multi-axis robots
- Repair or modify various networks and safety circuits
- Configure and prepare new equipment for initial start-up
- Travel to customer sites to troubleshoot equipment
- Minimum of 2 years of experience as a field service technician
- Highly developed mechanical and electrical troubleshooting skills
- PLC/servo experience required
- Multi-axis robot experience desirable
- Vision-guided robot experience desirable
- Motion control experience required
- Strong customer service orientation
- Ability to travel domestically and internationally with minimal notice
- Potential to be a motivator/leader
- Professional communication, attitude, and image
- Good verbal and written presentation - organized - good planner, good interpersonal skills
- A valid Driver's license is required
- Must possess knowledge of Allen Bradley PLCs, ABB Flex Picker Robots, Fanuc Robots, Schneider PLCs, Motion Control, Fanuc Pick Tool, and Cognex Vision
- Must possess a strong mechanical and electrical understanding of industrial machinery
- Intermediate knowledge of Microsoft Office suite is required
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- A chance to work with a leading manufacturer of packaging machinery
Blueprint Automation is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating an inclusive workplace culture.
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