Behavioral Health Care Advocate

1 day ago


Syracuse, New York, United States UnitedHealth Group Full time
Job Title: Behavioral Health Care Advocate

At UnitedHealth Group, we are committed to helping people live healthier lives and making the health system work better for everyone. We are seeking a highly skilled Behavioral Health Care Advocate to join our team in Syracuse, NY.

About the Role:

The Behavioral Health Care Advocate will play a critical role in improving the enrollee's ability to remain stable in the community and out of the hospital. This position will engage people in the treatment process and assist them to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization.

Key Responsibilities:
  • Identify and provide community service linkage
  • Assist enrollees with aftercare appointments
  • Provide subsequent member follow-up as determined by individual member needs
  • Work with enrollees to identify gaps in care or obstacles to care and problem solve for successful connection to needed services
  • Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
  • Go to facility meetings with treatment team to develop a successful aftercare plan
  • Manage the aftercare follow-up of identified high risk enrollees (manage follow-up calls/outreach and documentation)
  • Meet with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs
Requirements:
  • One of the following: Master's degree in a Behavioral Health related field, Doctorate-degreed Psychologist, Associate degree or greater in Nursing with 10+ years of Behavioral Health experience
  • Active, unrestricted, independent license in the State of New York: Licensed Mental Health Counselor (LMHC), Licensed Marriage & Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Psychologist (LP), Registered Nurse (RN) with 10+ years of Behavioral Health experience
  • 2+ years of experience in a related mental health environment
  • Proficient computer skills and good working knowledge of Excel spreadsheets
  • Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
  • Access to reliable transportation that will allow you to travel to meet with members within an assigned territory every day
  • Reside in or near Syracuse, NY
Preferred Qualifications:
  • Medical/Behavioral setting experience (i.e., hospital, managed care organization, or joint medical/behavioral outpatient practice)
  • Dual diagnosis experience with mental health and substance abuse
  • Case Management experience
  • Field based experience
  • Experience working with low-income populations
  • Experience working with the aged, blind, or disabled
  • Experience working in community health
  • Working knowledge of city and state agencies and practices to include APS, ACS, AOT, ACT, Health Home, Forensic and others
What We Offer:
  • 40-hour work week. No nights, weekends, holidays, or on call
  • Competitive salaries
  • Comprehensive benefits package that includes Medical, Dental, Paid Time Off, and 401K
  • CEU and license renewal fee reimbursement
  • Mileage reimbursement
  • Ability to support your local community and partner with area resources
Why Choose UnitedHealth Group:

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.



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