Desktop Support Specialist
7 days ago
We are seeking a skilled Desktop Support Specialist to join our team at Saxon Global. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities- Monitor and respond to service desk tickets in a timely manner
- Perform remote diagnostics and troubleshooting to resolve end-user issues
- Provide on-site support for conference room equipment and audio-visual systems
- Conduct asset validation and maintenance tasks
- Collaborate with the service desk team to ensure seamless support delivery
- Strong technical skills and knowledge of computer hardware and software
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexibility to work on-site at various locations
Why Join Us?
Saxon Global offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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