Desktop Support Specialist

4 days ago


Cleveland, Ohio, United States Saxon Global Full time
Job Description

We are seeking a skilled Desktop Engineer to join our team at Saxon Global. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for our clients' computer systems.

Key Responsibilities:
  • Monitor and respond to service desk tickets in a timely manner
  • Perform remote diagnostics and troubleshooting to resolve end-user issues
  • Provide on-site support for conference room equipment and audio-visual systems
  • Conduct asset validation and updates for end-user devices
  • Perform BIOS updates and maintenance tasks as required
Requirements:
  • Strong technical skills and knowledge of computer hardware and software
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced Desktop Engineer looking for a new challenge, please apply today.



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