IT Support Specialist

1 week ago


Cleveland, Ohio, United States Advanced IT Professionals LLC Full time

About Advanced IT Professionals LLC

Advanced IT Professionals LLC is a leading provider of outsourced IT administrative services for small businesses in Northeast Ohio. We are dedicated to delivering enterprise-level solutions tailored to the needs and budgets of our clients.

We're Growing

As we continue to expand, we are seeking talented individuals to join our team. This position offers a unique opportunity to work directly with clients on-site, providing comprehensive technical support.

The Role: IT Support Specialist - On-Site

In this role, you will be responsible for resolving a wide range of technical issues faced by our small business clients. Your expertise will span both desktop and network environments, ensuring seamless operations for our valued partners.

Responsibilities:
  • Provide on-site technical support to small businesses across Northeast Ohio.
  • Diagnose and resolve hardware, software, and network issues.
  • Deploy and maintain servers, network infrastructure, and desktop systems.
  • Collaborate with clients to understand their needs and provide tailored solutions.
Qualifications:
  • Proven experience in IT support, preferably within a small business environment.
  • Solid understanding of Windows Server operating systems, including Hyper-V, Active Directory, DNS, DHCP, and Group Policies.
  • Familiarity with Cisco Meraki, Sonicwall, Office 365, and VoIP phone systems is a plus.
Compensation:

$20-$30 per hour depending on experience and knowledge.

Join Our Team

At Advanced IT Professionals LLC, we foster a positive and supportive work environment that encourages continuous learning and professional growth. We are committed to providing our employees with the resources and opportunities they need to succeed.



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