Receptionist

3 days ago


Charlotte, North Carolina, United States Canon Business Process Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Canon Business Process Services. As the first point of contact for visitors, vendors, and clients, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for all.

Key Responsibilities
  • Handle all incoming calls, route calls to the appropriate party, and perform related duties as required.
  • Greet outside visitors in a professional manner and provide assistance as needed.
  • Sign for incoming and outgoing packages, route them to the appropriate party, and use the internal paging system.
  • Call for car service or messenger as requested by clients and perform filing, typing, and other administrative duties as needed.
  • Assist various departments with mass mailings, receive and route faxes, and schedule conference rooms based on client requests.
  • Prepare monthly production and volume reports to measure productivity and prepare billing charges.
Requirements
  • High school diploma or equivalent.
  • 2 years of direct experience as a receptionist.
  • Some prior experience working in a professional office environment is preferred.
  • Able to operate various office equipment and basic computer skills are required.
  • Excellent customer service, professional attitude, and appearance are a must.
What We Offer
  • Competitive pay and benefits.
  • Comprehensive training and development programs that prepare employees to advance from within.
  • A company focused on creating a positive work and client environment.
  • Employee discounts on entertainment, products, and services nationwide.

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