Customer Service Management Trainee
5 days ago
Uline is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Management Trainee. As a key member of our customer service team, you will be responsible for developing and implementing strategies to deliver exceptional customer service and drive business growth.
Key Responsibilities:- Develop and implement customer service strategies to drive business growth and improve customer satisfaction.
- Manage and develop a team of customer service representatives to ensure they have the skills and knowledge needed to deliver exceptional customer service.
- Review and analyze customer feedback to identify areas for improvement and implement changes to improve customer satisfaction.
- Bachelor's degree in a related field.
- Strong track record of customer-focused service, teamwork, and attention to detail.
- Prior leadership or management experience is a plus.
- Complete medical, dental, vision, and life insurance coverage.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals, and profit sharing.
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
We are proud to operate as a drug-free workplace and are an EEO/AA Employer/Vet/Disabled.
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