Customer Service Management Trainee

5 days ago


Hudson, Wisconsin, United States Uline, Inc. Full time
Customer Service Management Trainee

Uline is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Management Trainee. As a key member of our customer service team, you will be responsible for developing and implementing strategies to deliver exceptional customer service and drive business growth.

Key Responsibilities:
  • Develop and implement customer service strategies to drive business growth and improve customer satisfaction.
  • Manage and develop a team of customer service representatives to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Review and analyze customer feedback to identify areas for improvement and implement changes to improve customer satisfaction.
Requirements:
  • Bachelor's degree in a related field.
  • Strong track record of customer-focused service, teamwork, and attention to detail.
  • Prior leadership or management experience is a plus.
Benefits:
  • Complete medical, dental, vision, and life insurance coverage.
  • 401(k) with 6% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Bonus programs that include annual performance, sales goals, and profit sharing.
About Uline:

Uline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

We are proud to operate as a drug-free workplace and are an EEO/AA Employer/Vet/Disabled.



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