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CRM Software Consultant

2 months ago

San Antonio, Texas, United States Apex Ventures Full time

**About Us**

At Apex Ventures, we strive to deliver exceptional advice and service to our customers, inspiring them with the quality of our work. Our team works closely together, supporting each other and taking on a high level of personal responsibility to achieve success.

**Your Role**

We are seeking a skilled CRM software consultant to join our team as a project manager. As a key member of our team, you will be responsible for:

  • Managing mixed project teams for custom projects
  • Advising customers on the conception, implementation, and introduction of our CRM software solution, CAS genesisWorld
  • Delivering exceptional customer satisfaction through expertise in CRM software consulting and project management
  • Conducting requirement and user workshops to build long-term partnerships with our customers
  • Coaching junior consultants and continuously developing our methodology

**Your Qualifications**

To be successful in this role, you will need:

  • At least 3 years of experience as a software consultant, or experience in B2B customer service and with CRM systems such as SAP
  • Excellent customer consulting skills for complex software solutions
  • Strong project planning and management skills
  • Effective moderation skills and experience conducting workshops
  • Experience leading and advancing interdisciplinary project teams while prioritizing customer requirements
  • Understanding of customer requirements for the CRM software solution