B2B Sales Representative

2 weeks ago


Hackensack, New Jersey, United States Xcel Management Inc Full time
Job Opportunity

We are seeking a highly skilled Billing Customer Service and Sales Representative to join our team at Xcel Management Inc.

This is an in-person B2B role that involves meeting with small to medium-sized business owners to discuss their telecom services. The ideal candidate will have excellent communication skills, be able to build rapport with clients, and have a positive and professional demeanor.

Key Responsibilities:

  • Handle customer inquiries and complaints in a timely and professional manner
  • Provide detailed information about our products and services to meet customer needs
  • Troubleshoot and resolve product issues and concerns in a efficient and effective way
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our evolving products and services

Requirements:

  • Previous experience in customer service, sales, or a related field
  • Ability to build strong relationships with clients
  • Ability to prioritize and multitask in a fast-paced environment
  • Excellent written and verbal communication skills

Xcel Management Inc is a dynamic and growing company that values its employees and customers. We offer a competitive salary and benefits package to the successful candidate.



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