Wine Tasting Room Manager

3 hours ago

San Diego, California, United States Careers at Pali Wine Co. Full time
Job Description

We are seeking a highly skilled and experienced General Manager to lead our wine tasting room in Little Italy, San Diego. As a key member of our team, you will be responsible for overseeing all aspects of the tasting room's operations, including sales growth, staff management, and delivering exceptional guest service.

This is an exciting opportunity for someone passionate about wine, hospitality, and team leadership to take charge of a vibrant space in one of San Diego's most popular neighborhoods.

Key Responsibilities:

  • Lead and inspire a team to provide memorable guest experiences and ensure exceptional service standards.
  • Drive sales growth by implementing creative strategies for increasing foot traffic, wine sales, and wine club memberships.
  • Oversee daily operations of the tasting room, including scheduling, inventory management, and cash handling.
  • Collaborate with the marketing team to execute local marketing initiatives and special events.
  • Develop and manage staff, including hiring, training, and performance evaluations, ensuring alignment with company values.
  • Maintain operational efficiency through effective processes and systems that support a smooth guest experience and drive revenue.
  • Ensure compliance with company policies and financial reporting, including sales tracking, expense management, and team timekeeping.

Requirements:

  • Bachelor's degree preferred, or equivalent experience in hospitality, restaurant, or retail management.
  • A passion for food and wine with extensive knowledge of California wines, including natural wine knowledge.
  • Proven experience managing a team, ideally in the hospitality or wine industry.
  • Strong organizational skills, with the ability to multitask and manage multiple priorities.
  • Excellent communication and interpersonal skills, fostering a positive and motivated team culture.
  • Flexibility to work weekends, holidays, and evenings as required.
  • Must be at least 21 years old and able to lift 40 pounds (a case of wine).
  • Proficient in Microsoft Office (Word, Excel, Outlook) and experience with e-commerce platforms, social media, and point-of-sale systems.

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