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Leasing and Resident Services Consultant

2 months ago


Glen Burnie, United States The Donaldson Group Full time
Position: Leasing and Resident Services Consultant

We invite you to explore the opportunity to become a part of our dynamic team. This full-time role is based in a vibrant residential community.

Location: Glen Burnie, MD

Salary: Competitive hourly rate

Are you passionate about delivering exceptional customer service and fostering community relationships? If you excel in a fast-paced environment and possess a strong background in leasing and customer relations, we encourage you to consider this role.

Key Responsibilities:
  • Provide outstanding customer service to residents and prospective tenants.
  • Maintain a professional and welcoming atmosphere.
  • Conduct marketing and outreach initiatives.
  • Facilitate apartment leasing processes.
  • Conduct property tours for potential residents.
  • Focus on resident retention strategies.
  • Assist with contract renewals.
  • Perform data entry tasks.
  • Support daily operational activities.
  • Respond to inquiries via phone and email.

Qualifications:
We are seeking candidates with a proven track record in customer service and leasing. The ideal candidate will demonstrate excellent closing skills and be available for weekend and evening events. Experience with Yardi software is preferred.

Benefits:
  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Coverage
  • Life Insurance and Accidental Death & Dismemberment
  • Supplemental Insurance Options
  • Pet Discount Programs
  • 401(k) Retirement Plan
  • Paid Time Off
  • Access to Employee Perks
  • Community Service Opportunities

Company Overview:
The Donaldson Group is committed to fostering a values-driven workplace. Our core values of Integrity, Excellence, Commitment, Adaptability, Innovation, Ownership, Compassion, and Unity guide our operations and interactions. We are proud to have been recognized as a Top 20 Values-Driven Employer in the Greater Washington Region.

We look forward to your application.