Information Technology Supervisor

1 week ago


Providence, Rhode Island, United States Franklin Fitch Full time

Job Summary:

We are seeking a highly skilled and experienced Technical Support Manager to join our team at Franklin Fitch. As a key member of our IT department, you will be responsible for leading our help desk operations, managing escalations, and training junior employees.

About the Role:

As a Technical Support Manager, you will work closely with senior leadership across project-based work, ensuring the smooth delivery of our services. You will be responsible for:

  • Supervising Help Desk Operations: Overseeing the day-to-day activities of our help desk team, ensuring that all technical issues are resolved efficiently and effectively.
  • Managing Escalations: Identifying and resolving complex technical issues, working closely with senior leadership to ensure that all issues are resolved in a timely manner.
  • Training Junior Employees: Providing guidance and support to junior employees, helping them to develop their technical skills and knowledge.

Requirements:

To be successful in this role, you will need:

  • Experience with Microsoft Suite: Proficiency in using Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Citrix & Sharepoint: Experience working with Citrix and Sharepoint, including configuration and troubleshooting.
  • Audio Visual Setups: Experience working with audio visual equipment, including setup and troubleshooting.
  • Hardware and Software Troubleshooting: Experience troubleshooting hardware and software issues, including identifying and resolving complex technical problems.

What We Offer:

In return for your skills and experience, we offer:

  • Full Benefits Package: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ability for Growth: Opportunities for career advancement and professional development.
  • 401K Match: A 401K matching program, helping you to save for your future.
  • Tuition Assistance: Assistance with tuition fees, helping you to further your education and career goals.


  • East Providence, Rhode Island, United States Emerson Electric Company Full time

    Position OverviewWe are seeking an experienced IT Manager to oversee our technology initiatives within a dynamic and fast-paced manufacturing sector. This role is critical in ensuring that our business systems operate efficiently and effectively.Key ResponsibilitiesManage and enhance IT operations to support business objectives.Collaborate with...


  • East Providence, Rhode Island, United States Emerson Electric Company Full time

    Position OverviewWe are seeking an experienced IT Manager to oversee our technology operations within a dynamic manufacturing environment. This role is crucial for ensuring the efficiency and effectiveness of our IT systems.Key ResponsibilitiesManage and enhance business systems to support operational excellence.Collaborate with various departments to align...


  • Providence, Rhode Island, United States Global Information Technology Inc. Full time

    Job OverviewWe are seeking a **Certified Medical Assistant** with a strong background in **orthopedic care** and **patient scheduling**. This role primarily involves functioning as a **medical receptionist** while also managing patient appointments and contributing to the overall patient experience.Key Responsibilities:Professionally greet patients both in...


  • Providence, Rhode Island, United States Providence School District Full time

    Salary: $120,129.00 Annually Location: Office of Operations Job Type: Full-Time Department: Office of Operations JOB DESCRIPTION The Chief Technology Officer (CTO) is accountable for overseeing all data and technological requirements of the educational institution. This role ensures that information systems are equipped with secure environments and that...


  • Providence, Rhode Island, United States Michael Page Full time

    Position OverviewThe Lead Construction Supervisor will play a pivotal role in overseeing and managing construction projects from inception to completion. This position offers competitive compensation, paid time off, and a company vehicle.About the CompanyOur client is a distinguished general contractor with a legacy spanning over 45 years, recognized for...


  • Providence, Rhode Island, United States Care New England Health System Full time

    Chief Clinical Information Officer (CCIO)Department: CNE-IS ADMINISTRATIONOperating Unit: Care New EnglandJob Status: Full TimeShift: DaysPosition Overview:The Chief Clinical Information Officer (CCIO) plays a pivotal role in advancing the strategic objectives of Care New England by overseeing the incorporation of clinical information systems and technology...


  • Providence, Rhode Island, United States Care New England Health System Full time

    Chief Clinical Information Officer (CCIO)Department: CNE-IS ADMINISTRATIONOperating Unit: Care New EnglandJob Status: Full TimeShift: DaysPosition Overview:The Chief Clinical Information Officer (CCIO) plays a pivotal role in advancing the strategic objectives of Care New England by managing the integration of clinical information systems and technology into...


  • Providence, Rhode Island, United States Kahn Litwin Renza Full time

    About Kahn Litwin Renza:KLR is recognized as one of the most rapidly expanding accounting firms in New England. We are currently in search of a Senior Audit Supervisor to join our dynamic team across various New England locations, with flexible hybrid work options available. Remote work arrangements can be considered for the right candidate.Company...


  • Providence, Rhode Island, United States Care New England Health System Full time

    Chief Clinical Information Officer (CCIO)Department: CNE-IS ADMINISTRATIONOperating Unit: Care New EnglandLocation: Providence, RIJob ID: 18622Job Status: Full TimeShift: DaysSchedule: OtherCandidates for this position must possess a current practicing MD or DO.Position Overview:The Chief Clinical Information Officer (CCIO) plays a pivotal role in advancing...


  • Providence, Rhode Island, United States Care New England Health System Full time

    Chief Clinical Information Officer (CCIO)Department: CNE-IS ADMINISTRATIONOperating Unit: Care New EnglandLocation: Providence, RIJob ID: 18622Job Status: Full TimeShift: DaysSchedule: OtherTo be considered for this position, candidates must possess a current practicing MD or DO.Position Overview:The Chief Clinical Information Officer (CCIO) plays a pivotal...


  • Providence, Rhode Island, United States Care New England Health System Full time

    Chief Clinical Information Officer (CCIO)Department: CNE-IS ADMINISTRATIONOperating Unit: Care New EnglandLocation: Providence, RIJob ID: 18622Job Status: Full TimeShift: DaysSchedule: OtherApplicants must possess a current practicing MD or DO.Position Overview:The Chief Clinical Information Officer (CCIO) plays a pivotal role in advancing the strategic...


  • Providence, Rhode Island, United States Rhode Island School of Design Full time

    About the RoleThe Rhode Island School of Design (RISD) Museum is seeking a highly skilled and detail-oriented Collection Information and Documentation Specialist to join our team. As a key member of the Museum's staff, you will be responsible for ensuring the accuracy, accessibility, and preservation of our collection information for both internal and...


  • Providence, Rhode Island, United States Care New England Health System Full time

    Chief Clinical Information Officer (CCIO)Department: CNE-IS ADMINISTRATIONOperating Unit: Care New EnglandJob Status: Full TimeShift: DaysPosition Overview:The Chief Clinical Information Officer (CCIO) plays a pivotal role in aligning the clinical information systems with the strategic objectives of Care New England. This position is integral to the...


  • Providence, Rhode Island, United States Global Information Technology Inc. Full time

    Job OverviewThe role of the Administrative Officer is to support the leadership of a department, agency, or division by alleviating complex administrative responsibilities that are integral to the core functions of the organization.This position operates under the general oversight of a superior, typically an agency head, allowing for significant autonomy in...


  • Providence, Rhode Island, United States Global Information Technology Inc. Full time

    Job OverviewThe role of the Administrative Officer is crucial in supporting the leadership of a department, agency, or division by alleviating them of intricate administrative responsibilities that are essential to the core functions of the organization.This position operates under the general oversight of a superior, typically an agency head, allowing for...


  • Providence, Rhode Island, United States Rhode Island School of Design Full time

    About the RoleRhode Island School of Design (RISD) is seeking a highly skilled and detail-oriented Registrar, Collection Information and Documentation Specialist to join our team. As a key member of our Museum, this role will be responsible for ensuring the accuracy, accessibility, and preservation of our collection information for both internal and external...


  • Providence, Rhode Island, United States Discover Vanderbilt University Medical Center Full time

    Job SummaryWe are seeking a highly skilled Diagnostic Imaging Supervisor to join our team at Discover Vanderbilt University Medical Center. As a key member of our medical imaging team, you will be responsible for overseeing the daily operations of our diagnostic imaging department.Key ResponsibilitiesEvaluate and implement new imaging technologies and...


  • Providence, Rhode Island, United States Delphi-US, LLC - Peacemakers in the Talent War Full time

    About the RoleDelphi-US, LLC - Peacemakers in the Talent War is seeking a highly skilled Laboratory Information Systems (LIS) System Analyst to join our team. As a key member of our team, you will play a critical role in the implementation of a new Laboratory Information System (LIS) for one of our esteemed clients.Key ResponsibilitiesRequirements Gathering...


  • Providence, Rhode Island, United States XPO Full time

    About the Freight Operations Supervisor RoleXPO is a leading global provider of transportation services, with a highly integrated network of people, technology, and physical assets. As a Freight Operations Supervisor, you will play a critical role in ensuring the smooth operation of our freight operations, including inbound and outbound processing, loading,...


  • Providence, Rhode Island, United States XPO Full time

    About the Freight Operations Supervisor RoleXPO is a leading global provider of transportation services, with a highly integrated network of people, technology, and physical assets. As a Freight Operations Supervisor, you will play a critical role in ensuring the smooth operation of our freight operations, including inbound and outbound processing, loading,...