Fitness Club Manager
2 days ago
We are seeking a highly motivated and experienced General Manager to lead our Retro Fitness club to success. As a key member of our team, you will be responsible for driving sales, overseeing program revenue and expense goals, and implementing company programs and promotions to generate new sales leads.
Key Responsibilities:- Drive all Retro Fitness membership sales
- Oversee program revenue and expense goals and implement company programs and promotions
- Maintain high levels of customer service and member retention
- Hire, train, motivate, direct, coach, and evaluate all employees
- Budget hours for Assistant Manager and Head Coach to schedule staff
- Monitor the club prospect system and set goals for the Assistant Manager
- Ensure club participation in local community events
- Manage and control all facility tours with potential members
- Monitor the club email system and serve as a liaison for the Owners, Head Coach, and Front End Manager
- Maintain the sign-up system, set up promo codes, and plans according to monthly promotions and prospecting events
- Set daily goals for the club and Assistant Manager on all profit centers
- Experience in all aspects of membership sales
- Experience in handling high-level customer service with a variety of audiences
- Experience in hiring, firing, evaluating, managing, motivating employees
- Experience in training, teaching, or coaching employees
- Sound decision-making and organizational skills
- Ability to present information to a variety of audiences and sizes of audiences
- Experienced and comfortable with computers
- Proficiency in MS Office/Office 365
Up to $35,000.00
Retro Fitness is a health club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place one visit, one rep, one mile at a time.
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