Customer Service Liaison

1 day ago


New Bern, North Carolina, United States Chevrolet of New Bern Full time
Service Coordinator

At Chevrolet of New Bern, we're seeking an energetic and customer-focused individual to join our fast-paced Service Business Development Team. This is an excellent opportunity for a career starter in retail automotive, where you can gain experience in the entire dealership process.

About Us

We're a family-owned and operated business committed to delivering award-winning service and value to our community. Our team members are essential to our success, and we reward hard work and motivation with competitive benefits and opportunities for growth.

Job Description

This role involves being the link between customers and our service department, assisting with scheduling needs, and providing initial product information. You'll also respond to customer inquiries via phone, email, and live chat, present financing options, and follow up with leads.

Responsibilities:
  • Answer customer calls and establish follow-ups with sales appointments
  • Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management
  • Utilize CRM tracking system daily
Qualifications:
  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check and drug screen
What We Offer:
  • Medical and dental insurance
  • 401K plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid training
  • Employee vehicle purchase plans
  • Flexible work schedule
  • Saturday lunches
  • Discounts on products and services

The estimated salary for this position is approximately $45,000 - $60,000 per year, depending on location and experience.



  • New Bern, North Carolina, United States AlphaGraphics Full time

    Overview:AlphaGraphics of New Bern is a forward-thinking marketing solutions provider offering more than traditional print collateral. Our team is actively seeking a Customer Service Representative to join us full-time.As a valued member of our tight-knit team, you will be responsible for establishing and maintaining positive relationships with our customers...


  • New Bern, North Carolina, United States Chevrolet of New Bern Full time

    Service Advisor RoleWe are seeking a highly organized and detail-oriented Service Advisor to join our team at Chevrolet of New Bern.The successful candidate will act as a liaison between customers and technicians, communicating with customers to determine their vehicle issues and repair timelines.Key responsibilities include:Meeting and greeting customers...


  • New Bern, North Carolina, United States Family Dollar Full time

    Customer Service Representative at Family DollarKey Responsibilities:Provide exceptional customer serviceGreet and assist customersComplete cash register transactionsAnswer customer questionsWhy Work at Family Dollar?We're a fast-paced retail environment where you'll have the opportunity to make a difference in the lives of our customers. As a Customer...


  • New Bern, North Carolina, United States Food Lion Full time

    Job DescriptionWe are seeking a PT Customer Service Leader to join our team at Food Lion! As a key member of our front-end team, you will play a critical role in delivering exceptional customer service and creating a positive shopping experience for our customers.This is an excellent opportunity for someone who is passionate about customer service, has...


  • New Bern, North Carolina, United States Kimbrell's Furniture Full time

    About Kimbrell's FurnitureKimbrell's Furniture has been a trusted name in the Carolinas for over 100 years, with a rich history dating back to 1915. From our humble beginnings with a single store and a mule-drawn wagon, we have grown to over 50 stores, serving hundreds of employees and thousands of customers.Our mission is clear: provide dependable, quality...


  • New Bern, North Carolina, United States Dollar Tree Full time

    Dollar Tree is seeking a Customer Service Representative to work in our retail stores. As a Sales Floor Associate, you will be responsible for handling all sales transactions, maintaining cash security, and providing excellent customer service.About Our StoreOur stores offer a wide range of products at affordable prices, making us a popular destination for...


  • New Bern, North Carolina, United States Dollar Tree Full time

    Job Description: At Dollar Tree, we are committed to providing our customers with an exceptional shopping experience. As a Sales Floor Team Member, you will play a critical role in achieving this goal by providing top-notch customer service, processing transactions accurately, and maintaining a safe and organized store environment.About Our Company: Dollar...


  • New Bern, North Carolina, United States Saras Full time

    Job SummaryWe are seeking a reliable and skilled Customer Service Associate to join our team at Saras. As a key member of our delivery team, you will be responsible for delivering products to customer locations in a timely manner.


  • New Bern, North Carolina, United States U-Haul Full time

    Job OverviewAs a Customer Service Representative with U-Haul, you will be responsible for ensuring customers receive friendly and courteous service. This role involves operating a flatbed truck and forklift to load and unload storage containers for delivery.Salary: $40,000 - $60,000 per yearResponsibilitiesOperate a flatbed truck (training provided)Load and...


  • New Bern, North Carolina, United States Dollar Tree Full time

    Dollar Tree Overview: At Dollar Tree, we strive to deliver value to our customers through a unique business model that offers a wide selection of products at an unbeatable price. Our store associates play a vital role in making this mission possible.Your Key Responsibilities:Operate assigned cash registers and handle sales transactionsMaintain security of...


  • New Bern, North Carolina, United States AlphaGraphics Full time

    Are you a customer-focused individual looking for a challenging role in sales and account management? We are seeking an experienced Customer Service Representative to join our team at AlphaGraphics, where you will have the opportunity to work with clients from various industries and provide exceptional service.About UsAt AlphaGraphics, we pride ourselves on...


  • New Bern, North Carolina, United States AlphaGraphics - US698 Full time

    About Us">AlphaGraphics - US698 is a leading marketing solutions provider in New Bern, North Carolina. We specialize in commercial printing, digital marketing, and design services.">Job Overview">We are seeking a skilled Customer Service Project Coordinator to join our team. This individual will be responsible for managing customer relationships, ensuring...


  • New Bern, North Carolina, United States AlphaGraphics Full time

    At AlphaGraphics of New Bern, we're seeking a skilled Customer Service Representative to join our tight-knit team.About the RoleThe ideal candidate will be responsible for establishing and maintaining positive relationships with our clients by ensuring their requirements and needs are met. As a key member of our team, you'll work closely with the Center...


  • New Bern, North Carolina, United States XCITE AUTOMOTIVE Full time

    About Xcite AutomotiveWe are a forward-thinking automotive service and software-based company that helps dealers accelerate their sales processes and improve profitability.Our innovative solutions enable dealers to streamline their operations, increase efficiency, and enhance the customer experience.We have a strong track record of success, with over 1,300...


  • New Bern, North Carolina, United States Kimbrell's Furniture Full time

    Job OverviewKimbrell's Furniture is seeking a highly skilled and customer-focused individual to join our team as an Office/Sales Clerk. This role requires strong communication skills, problem-solving abilities, and attention to detail.


  • New Bern, North Carolina, United States Sara's New Bern Full time

    Sara's New Bern is currently hiring for local food courier opportunities. If you are a motivated individual with a passion for delivering excellent customer service, we encourage you to apply.As a delivery and customer service team member, you will be responsible for:Delivering food and beverages to customers in the Fairfield Harbour and Bridgeton...


  • New Bern, North Carolina, United States Planet Fitness Inc. Full time

    We're seeking a motivated and customer-focused Customer Service Representative to join our team at Planet Fitness Inc. in Austin, TX.About UsAs one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, we're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future...


  • New Bern, North Carolina, United States PetSmart Full time

    Retail Sales Associate PositionAbout the RoleThis part-time opportunity is perfect for individuals who enjoy working with animals and providing exceptional customer service.Main Duties:Provide a warm welcome to customers and ensure they have an enjoyable shopping experience.Process transactions efficiently and accurately as a cashier.Monitor the store...


  • New Bern, North Carolina, United States Adecco US, Inc. Full time

    Are you a motivated individual looking for part-time work in New Bern, NC? Adecco US, Inc. has a Part-Time Sales Consultant position available.In this role, you will interact with customers, promote services, and resolve any issues that may arise. The ideal candidate will have strong sales and communication skills and be able to work...


  • New Bern, North Carolina, United States Domino's Full time

    Company OverviewDominos Pizza is the world's leading pizza delivery company. We offer employment opportunities within our franchise stores.Estimated Salary$10-$15 per hour (competitive wages), flexible scheduling and opportunities for growth and advancement.Job DescriptionWe are searching for qualified customer service representatives with personality and...