Customer Service Representative

3 days ago


New Bern, North Carolina, United States Kimbrell's Furniture Full time
About Kimbrell's Furniture

Kimbrell's Furniture has been a trusted name in the Carolinas for over 100 years, with a rich history dating back to 1915. From our humble beginnings with a single store and a mule-drawn wagon, we have grown to over 50 stores, serving hundreds of employees and thousands of customers.

Our mission is clear: provide dependable, quality furniture at the best value, offer easy financing, and deliver exceptional customer service. We believe in caring for our customers, our local communities, and our employees, and we strive to make a positive impact on the world around us.

Salary

$18 per hour

Job Description

We are seeking an experienced Customer Service Representative to join our team. As a key member of our sales floor staff, you will be responsible for providing exceptional customer service, ensuring that every customer leaves our store feeling valued and satisfied.

You will work closely with our sales team to identify opportunities to upsell and cross-sell products, and to promote our latest deals and promotions. Your excellent communication skills and ability to build strong relationships with customers will be essential in driving sales and achieving your targets.

In addition to your sales responsibilities, you will also assist with administrative tasks, such as processing transactions and maintaining accurate records. You will be required to work weekends and holidays, but we offer competitive pay and benefits to compensate for your hard work.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent customer service skills
  • Ability to work well under pressure
  • Strong communication and interpersonal skills
  • Basic math skills and accuracy with handling cash
  • Availability to work weekends and holidays
Benefits

As a valued member of our team, you will enjoy:

  • A competitive hourly rate of $18 per hour
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Discounts on all Kimbrell's Furniture products
  • Recognition and rewards for outstanding performance
Why Join Us?

Kimbrell's Furniture is a place where you can grow and develop your skills, work with a talented team, and make a real difference in people's lives. If you are passionate about delivering exceptional customer service and are looking for a rewarding career opportunity, then we want to hear from you



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