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Crisis Intervention Specialist
2 months ago
Location: Service Area
On-Demand - As Needed for Coverage
Essential Qualifications:
Master's Degree in a Mental Health Discipline.
- Must be recognized as a Qualified Mental Health Professional (QMHP).
- This includes individuals with a master's or doctorate in counseling, psychology, social work, or related fields who have completed a practicum or have one (1) year of supervised experience in mental health.
- The full definition of a QMHP can be referenced in the relevant regulations.
- Possess qualifications of a Community Support Caseworker, with a minimum of three (3) years of experience in providing community support services as outlined in the applicable regulations.
- Refer to the qualifications and service functions documentation for further details.
Position Overview:
As a Crisis Intervention Specialist, you will be tasked with assessing and managing crisis situations within the designated service area. Your role involves responding to individuals at risk of self-harm or harm to others, conducting thorough assessments to ensure safety, and determining appropriate treatment pathways. Collaboration with local law enforcement and emergency services is essential. You will also be responsible for providing necessary documentation upon discharge from services.
Understanding the Crisis Intervention Program:
The Crisis Intervention Program offers outreach services for individuals at risk of self-harm or harm to others. Professionals with advanced degrees conduct impartial assessments to ensure both physical and psychological safety, guiding individuals toward suitable treatment options.
The Community Counseling Center, in partnership with the Department of Mental Health, operates a 24/7 Crisis Line, facilitating emergency calls through a regional network. The Missouri Access Crisis and Response System (MOCARS) enables timely screening and forwarding of crisis calls to on-call staff for immediate assessment and intervention.
Key Responsibilities:
- Delivering Crisis Services: Respond to emergencies and conduct assessments according to agency protocols in designated counties. This includes making referrals, assisting with hospitalizations, coordinating with other agencies, and facilitating involuntary commitments when necessary.
- Documentation: Ensure all documentation is thorough and timely. Documentation is required post-crisis and is vital for treatment team awareness of client needs. Common documentation includes Crisis Screening Assessments and safety plans.
- Collaborative Approach: Effective communication and collaboration are crucial for ensuring client safety. Work with treatment teams and external providers to gather information and assist in safety planning.
- Time Management: Ability to manage multiple crises and maintain organization in a fast-paced environment.
- Critical Thinking: Proficient in providing quality mental health services with a client-centered approach, recognizing the uniqueness of each case.
- Effective Communication: Navigate the complexities of client treatment to ensure appropriate service delivery.
- Independent Work: Capable of working autonomously while having access to support for consultation.
- Delivering crisis intervention services to diverse populations and mastering necessary documentation skills.
- Enhancing time management skills for collaborative documentation to ensure timely and quality care.
- Understanding the importance of self-care in a demanding role to prevent burnout.
- Direct Service: Timely responses to crisis calls within the coverage area.
- Documentation: Quality and thoroughness of documentation completed within designated timeframes.
- Client Outcomes: Coordination of community aftercare and ensuring clients receive necessary resources and support.
- Communication: Effective communication with clients, families, and associated stakeholders to ensure safety and service continuity.
About the Agency:
The Community Counseling Center (CCC) is a behavioral health organization dedicated to serving the community since 1974. As an administrative agent for the Missouri Department of Mental Health, CCC provides a comprehensive range of behavioral health services across multiple counties.
Our Mission is to foster personal growth, wellness, and improved quality of life through the delivery of comprehensive behavioral health services to individuals and families.
Our Vision is to establish an inclusive behavioral healthcare system where individuals can easily access mental health and substance use services, feeling welcomed and supported.
Commitment to Diversity, Equity, and Inclusion:
We are dedicated to fostering a diverse workforce that enhances our ability to serve our varied client base. We actively seek applications from individuals of all backgrounds and experiences, ensuring a workplace where everyone feels valued and empowered.
