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Medical Records Coordinator

2 months ago

Sacramento California, United States Datavant Full time
About the Role

We are seeking a highly organized and detail-oriented Health Information Specialist I to join our team at Datavant. As a key member of our data protection and compliance team, you will be responsible for processing medical record requests, ensuring accuracy and confidentiality, and providing exceptional customer service.

Key Responsibilities
  • Receive and process requests for patient health information in accordance with company policies and procedures.
  • Maintain confidentiality and security of all privileged information.
  • Adhere to company and facility software requirements.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Requirements
  • High School Diploma or GED.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.
Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Working Conditions and Physical Demands

Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions.

Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use.

Must be able to use a telephone or headset equipment.

Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.