Retail Store Manager

1 week ago


Des Moines, Iowa, United States T-Mobile Full time

**Job Overview**

The Retail Store Manager plays a crucial role in leading and developing the store team to deliver exceptional customer experiences and drive business results. This position works in partnership with the Store Manager to ensure the store operates efficiently and effectively, meeting T-Mobile's high standards.

**Key Responsibilities:**

  • **Customer Experience:**
    • Ensure that every customer interaction is positive and memorable, with a focus on resolving issues and exceeding customer expectations.
    • Develop and maintain a deep understanding of customer needs and preferences, using this insight to inform product and service offerings.
    • Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to continuous improvement.
  • **Store Operations:**
    • Oversee the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.
    • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
    • Collaborate with the Store Manager to develop and implement store plans, including visual merchandising, inventory management, and employee development.
  • **Leadership and Development:**
    • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure that employees have the skills and knowledge needed to succeed.
    • Identify and develop future leaders, providing opportunities for growth and development within the company.
    • Foster a positive and inclusive work environment, promoting diversity, equity, and inclusion throughout the store.

**Requirements:**

  • High School Diploma or equivalent required.
  • 1 year of customer service and/or sales experience, retail environment preferred.
  • Strong communication and leadership skills, with the ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment, with a focus on delivering results and exceeding customer expectations.

**Benefits:**

  • Competitive base salary and compensation package.
  • Opportunities for career growth and development within the company.
  • Access to comprehensive benefits, including medical, dental, and vision insurance, 401(k), and employee stock grants.

**T-Mobile is an Equal Opportunity Employer.**



  • Des Moines, Iowa, United States Progressive Retail Management Inc Full time

    Progressive Retail Management IncPosition Title: Retail Operations SupervisorLocation: Des Moines, IA - Full TimeJob Role:The Retail Operations Supervisor plays a crucial role in supporting the Store Manager with the daily management of retail activities. This position is vital in fostering a culture of excellence and ownership among the sales team. Success...


  • West Des Moines, Iowa, United States Kum & Go Full time

    Job Summary:Kum & Go is seeking a highly skilled and motivated Lead Retail Team Member to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, supporting store operations, and contributing to the overall success of our stores.Key Responsibilities:Customer Service: Provide top-notch customer...


  • Des Moines, Iowa, United States Nike IHM Inc. Full time

    Join the NIKE, Inc. TeamAt NIKE, Inc., we do more than just equip the world's top athletes. We provide a platform to explore potential, break boundaries, and redefine what is possible. We seek individuals who can grow, innovate, dream, and create. Our culture thrives on diversity and rewards creativity. We are in search of achievers, leaders, and...


  • West Des Moines, Iowa, United States Spencer Gifts Full time

    Brand: Spencer Gifts The Retail Store Leadership is responsible for managing and overseeing the complete operations of a retail outlet, ensuring optimal sales performance and profitability by delivering exceptional Customer Service and managing expenses effectively. The Retail Store Leadership role encompasses responsibilities such as loss prevention,...


  • Des Moines, Iowa, United States The Good Feet Store LRG Investments Group Full time

    Job DescriptionWe are seeking a highly skilled Retail Operations Manager to join our team at The Good Feet Store LRG Investments Group. As a key member of our organization, you will play a critical role in driving operational excellence and ensuring the success of our business.Key ResponsibilitiesLead Operational Excellence: Develop and implement strategies...


  • Des Moines, Iowa, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Love's Travel Stops & Country Stores. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...


  • Des Moines, Iowa, United States Field Force Merchandising Full time

    Job DescriptionField Force Merchandising is seeking a highly skilled Retail Merchandising Team Lead to supervise reset/remodel teams in major retail chains. As a key member of our team, you will be responsible for leading teams in the execution of retail store remodels, resets, and nationwide roll-outs.Key Responsibilities:Lead and manage teams of...


  • Des Moines, Iowa, United States rue21 Full time

    **Job Summary**The Assistant Store Manager is a results-driven professional who excels in a fast-paced retail environment. As a key member of the store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence.**Key Responsibilities**Lead and develop a...


  • Des Moines, Iowa, United States Marshalls Full time

    Job Summary: We are seeking a highly skilled and experienced Retail Leadership Position to join our team at Marshalls.About the Role: As a Store Operations Manager, you will be responsible for overseeing the daily activities of the sales floor, backroom, front end, and cash office. You will also be responsible for developing creative plans to increase store...


  • West Des Moines, Iowa, United States H&M Group Full time

    Department ManagerH&M Group is a leading global fashion retailer that values diversity, inclusivity, and customer satisfaction. As a Department Manager, you will play a key role in driving sales and profit growth while delivering exceptional customer experiences.Key Responsibilities:Business Development:Analyze and follow up on sales and profit key...

  • Retail Team Lead

    5 days ago


    West Des Moines, Iowa, United States Kum & Go Full time

    Job Summary:Kum & Go is seeking a highly skilled and motivated Lead Retail Team Member to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, supporting store operations, and contributing to the overall success of our stores.Key Responsibilities:Customer Service: Provide top-notch customer...


  • Des Moines, Iowa, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...


  • Des Moines, Iowa, United States The Salvation Army Central Territory Full time

    Job DescriptionJob Title: Assistant ManagerJob Summary:The Assistant Manager will assist the Store Manager in overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively. This role will be responsible for supporting the Store Manager in managing the store staff, production and sales, store maintenance,...


  • Des Moines, Iowa, United States Tempur Sealy International, Inc. Full time

    Job Overview: Tempur-Pedic Retail Team SupervisorPosition Summary:The primary responsibility of the Tempur-Pedic Retail Team Supervisor is to deliver outstanding customer service, enhance brand visibility, and assist in overall store management in promoting and selling Tempur-Pedic merchandise. In the absence of the Store Manager, this role will encompass...


  • Des Moines, Iowa, United States Tempur Sealy International, Inc. Full time

    Job Title: Tempur-Pedic Retail Operations SupervisorOverview:The primary responsibility of the Tempur-Pedic Retail Operations Supervisor is to deliver outstanding customer service, enhance brand visibility, and assist in the overall management of the store while promoting Tempur-Pedic products. In the absence of the Store Manager, this role will encompass...


  • Des Moines, Iowa, United States rue21 Full time

    **Job Summary**The Assistant Store Manager is a key member of the store team, responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment. As a results-driven professional, you will be highly self-motivated and use successful key performance indicators (KPIs) as your driver. You will be extremely...


  • Des Moines, Iowa, United States CBD Kratom Full time

    At CBD Kratom, we take pride in our commitment to diversity and inclusion, ensuring that every facet of our operations reflects these values. We are dedicated to hiring and advancing talent from various backgrounds, creating an environment that promotes collaboration and growth.Are you a seasoned retail professional with a passion for the dynamic cannabis...


  • Des Moines, Iowa, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store management team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring the overall success of our...


  • Des Moines, Iowa, United States Progressive Retail Management Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Progressive Retail Management Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesProvide excellent customer...


  • Des Moines, Iowa, United States Progressive Retail Management Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Progressive Retail Management Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesProvide excellent customer...