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Property Quality Assurance Specialist
2 months ago
Property Quality Assurance Specialist at Big Sky Vacation Rentals
Are you seeking a rewarding role in a vibrant and scenic environment? If you excel in a hands-on setting and are dedicated to providing outstanding service, consider the opportunity with Big Sky Vacation Rentals as a Property Quality Assurance Specialist.
About Us: Big Sky Vacation Rentals oversees a collection of high-end properties in an exceptionally beautiful locale. We are committed to delivering memorable experiences for our property owners and guests through diligent property oversight and superior customer service.
Why Work With Us?
- Attractive Salary: Starting compensation at $22 per hour, with potential for swift advancement based on performance (DOE).
- Incentive Program: Benefit from performance-related bonuses that acknowledge your hard work at the conclusion of each season. Tips from homeowners and guests are also common.
- Overtime Compensation: Enjoy flexible working hours with generous overtime pay.
- Comprehensive Benefits Package: Includes health insurance, 401K contributions, and additional perks.
- Career Advancement: Opportunities for professional growth and development within our organization and the wider Continuum Management network.
- Employee Recognition: We value your dedication and hard work, offering team celebrations and company-sponsored events throughout the year.
Your Responsibilities: As a Property Quality Assurance Specialist, you will play a crucial role in enhancing the quality of guest experiences at our luxury properties. Your primary duties will include:
- Property Inspections: Ensuring each property is impeccably prepared for guests and homeowners.
- Collaboration with Management: Working alongside the Property Management team and Maintenance to support the upkeep and longevity of the properties.
- Guest Interaction: Assisting with guest inquiries and troubleshooting needs as directed by the Guest Services Manager and team. Welcoming guests upon arrival to assist with their luggage and address any questions regarding the property.
- Independent Problem Solving: Ability to address common household issues independently using available tools and resources.
Qualifications We Seek:
- Attention to Detail: Strong organizational skills and exceptional attention to detail.
- Effective Problem Solver: Capability to handle challenges with discretion and efficiency.
- Maintenance Acumen: Basic knowledge of home systems and maintenance is advantageous.
- Dependability: A strong commitment to taking responsibility for your work and ensuring satisfaction for both homeowners and guests.
This is a full-time, year-round position that offers a unique combination of operational duties and customer service in a stunning, upscale environment.
If you are prepared for an engaging challenge in property management and wish to be part of a supportive and growth-focused organization, we encourage you to explore this opportunity with Big Sky Vacation Rentals.
