Bilingual Receptionist

2 weeks ago


GondrecourtleChâteau, Grand Est, United States Life Fountain Home Healthcare, Inc. Full time
Job Summary

We are seeking a highly skilled and bilingual receptionist to join our team at Life Fountain Home Healthcare, Inc. As a receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support.

Key Responsibilities
  • Welcome and assist all visitors upon their arrival at the office.
  • Guide visitors around the office and/or webpage.
  • Translate for our persons served, employees, and/or office staff.
  • Handle, screen, and route phone calls to the correct office staff.
  • Take and relay messages accordingly.
  • Prepare letters, memos, and documents for mailing.
  • Sort incoming mail and deliveries.
  • Hand out checks or timesheets to external staff.
  • Support departments with calls and communicating basic messages/information.
  • File person served and employee records, timesheets, and paperwork.
  • Make copies for employees, applicants, and/or persons served.
  • Fax forms to organizations as needed/requested by office staff.
  • Process and send out monthly reassessment requests.
  • Manage WIX chat to address inquiries from the website.
  • Document caller concerns and compliments for office records and training purposes.
  • Receive and organize PCA/DSPs timesheets and inform employees to correct any errors.
  • Gather and file mileage, reimbursement, and program documentation.
  • Scan and send timesheets to billing department.
  • Assist Management department, as needed.
Requirements
  • Must pass a criminal background study.
  • Must be bilingual (Spanish & English).
  • Excellent Communication Skills.
  • Exceptional customer service skills.
  • At least 1 year of previous experience as Receptionist or 2 years of customer service experience.
Benefits
  • Dental insurance.
  • Disability insurance.
  • Life insurance.
  • Paid time off.

We offer a competitive salary of $17.00 per hour and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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