Customer Experience Representative

3 days ago


Troy, Michigan, United States Elements Massage Full time

Overview

Compensation Package

The estimated annual salary for this position is $26,624 - $32,640, based on a 40-hour workweek and an hourly wage of $13-$16.

Job Description

We are seeking a highly motivated Sales and Service Professional to join our team at Elements Massage. As a key member of our studio, you will be responsible for positively changing the lives of clients through exceptional customer service and sales skills.

Your primary goal will be to sell the monthly Elements Wellness Program, while building customer loyalty and retention. To achieve this, you will follow our proven sales process, which has been successful in driving conversions and growth.

  • You will engage with clients in a genuine and empathetic manner, listening to their concerns and addressing them with a solutions-focused approach.
  • Through your excellent communication skills, you will build trust with clients, ensuring they feel valued and understood.

In addition to sales skills, we value a positive attitude, a strong work ethic, and a passion for delivering exceptional customer experiences.



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