Assistant Customer Experience Lead

2 weeks ago


Troy, Michigan, United States Nino Salvaggio International Marketplace Full time
Job Overview

Nino Salvaggio International Marketplace seeks an experienced Assistant Customer Service Manager to lead our customer service team in Troy, Michigan.

Responsibilities and Duties
  • Support the Customer Service Manager in overseeing daily operations, including customer interactions, cash handling, and staff performance.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
Requirements and Qualifications
  • High school diploma or equivalent required; previous management experience preferred.
  • Prior customer service and cash handling experience essential.
  • Strong leadership and communication skills required.
Benefits and Compensation

The estimated annual salary for this position is $45,000-$60,000, based on industry standards and location.

Nino Salvaggio International Marketplace offers a competitive benefits package, including:

  • Health, dental, and vision insurance
  • Life insurance
  • Flexible spending accounts
  • Education reimbursement
  • 401(k) matching


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