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Sales Representative

2 months ago


Lynnwood, Washington, United States Macy's Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Macy's. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Customer Service: Provide an exceptional customer experience by ensuring the customer is always the priority.
  • Sales and Merchandising: Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Product Knowledge: Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs.
  • Operational Excellence: Maintain department recovery standards; including fitting room go backs to standard, if applicable.
  • Team Collaboration: Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets.
  • Inventory Management: Assist in inventory and markdown process.
  • Asset Protection: Adhere to Asset Protection and inventory control and compliance procedures.
Requirements
  • Education and Experience: No Education or Experience Required.
  • Interpersonal Skills: Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Adaptability: Resourceful and able to adapt quickly to changing priorities.
  • Availability: Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Physical Requirements
  • Standing and Walking: Position requires prolonged periods of standing/walking around store or department.
  • Lifting and Moving: Frequently lift/move up to 25lbs.