Recovery Operations Coordinator

3 weeks ago


Collierville, Tennessee, United States United Recovery and Remarketing Full time
About United Recovery and Remarketing

We're a leading provider of innovative repossession and auction solutions, committed to delivering outstanding service to our clients. Our commitment to excellence has enabled us to thrive since 1973.

Job Description

This Customer Service Representative role plays a pivotal part in our client-centric approach. Key responsibilities include handling client inquiries, updating account information, and facilitating smooth communication between clients and Account Managers.

Main Tasks and Responsibilities
  • Provide exceptional customer service via multiple channels, ensuring timely and professional interactions.
  • Maintain accurate records and update client account information in our system.
  • Collaborate with the Account Manager team to address client needs and resolve issues efficiently.
  • Support the coordination of recovery assignments and ensure seamless communication with clients.
Required Skills and Qualifications
  • High School Diploma or equivalent required.
  • Prior customer service experience an asset.
  • Excellent problem-solving and communication skills.
  • Attention to detail and organizational abilities.
  • Positive attitude and adaptability.
Salary Range: Estimated $45,000 - $65,000 per year

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