Central Scheduling Representative

2 weeks ago


Collierville, Tennessee, United States Baptist Memorial Full time

Job Description:

The Healthcare Operations Coordinator will be responsible for creating new patient accounts and financial records by gathering demographic, insurance, and clinical information. This role involves scheduling patients with the appropriate provider across the BMG system, ensuring smooth patient flow.

Responsibilities:

  • Ensure timely and accurate data entry into the computer system.
  • Handle phone calls and emails from internal and external customers, providing excellent customer service.
  • Maintain accurate records and reports using hospital information systems.
  • Communicate effectively with staff and customers, conveying and recording information accurately.

Requirements and Qualifications:

  • Education: Additional business/college courses preferred, with knowledge of medical terminology an asset.
  • Experience: 1-2 years of business experience in a healthcare environment, preferably with front desk clinical scheduling experience.
  • Special Skills: Excellent communication skills, basic computer skills, and ability to perform basic math computations.

About Baptist Memorial Health Care:

Baptist Memorial Health Care is a leading healthcare organization that offers a competitive compensation package, including:

  • Competitive salary: $50,000 - $65,000 per year
  • Paid vacation and time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Employee referral program


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