Customer Service Representative

1 month ago

Collierville, United States CCL Label Full time
Job Highlights

Check us outhere

About Us:Serving the packaging and promotional industry for over sixty years, CCL is the global supply chain leader of innovative premium packaging, promotional vehicles and comprehensive label solutions for the world's largest consumer, agricultural and healthcare corporation.

Candidates We Consider:We are looking for candidates who have a great attitude and a desire to learn a CAREER in a fast-paced environment. We have several manufacturing positions available with on-the-job training provided.

What We Offer:CCL has a program that allows employees learning the trade to quickly increase their pay rate as they grow into their position. CCL offers an extensive benefits package that includes: paid time off after introductory period, health, dental and vision insurance, 401(k), company-paid life insurance and disability insurance, employee assistance program, flexible spending account, referral program, and tuition reimbursement.

Physical Setting:Office

Hours:8:00 am - 5:00 pm

Job Summary & Requirements

Job Summary:

Coordinates production of printed materials, prepress or printing services with customers' requirements. Responsible for liaison functions between customers and internal personnel.

Supervisory Responsibilities:

  • None
Duties/Responsibilities:
  • Performs other related duties as assigned.
  • Demonstrates the behaviors of punctuality, regular attendance, professionalism towards supervisors and co-workers, and self-directed task completion.
  • Maintains clean work area.
  • Must comply with all departmental SOP's (Standard Operating Procedures), company GMP's (Good Manufacturing Practices), Employee Handbook Policies, including attendance, and all safety rules and standards.
  • Works normal shift hours and overtime as required.
  • Coordinates efforts as part of the team to provide assistance to all co-workers in all departments to maximize production efficiencies as needed.
  • Receives calls (orders) and generates all paperwork to produce an order.
  • Responds quickly to customer needs and questions.
  • Provides sales service functions and encourages customer service relations.
  • Expedites solutions and reviews with customers and supervisors.
  • Confers with customers throughout production to keep them informed of status of job, to solicit and resolve inquiries and complaints, to obtain approval of materials such as artwork, color separations, ink samples, and proofs, and to procure information and materials needed to process order.
  • Determines supplies, materials (including dies), and equipment needed for job order.
  • Obtains all requirements for design/layout from sales or customer.
  • Routes supplies and materials such as, artwork, or copy to work areas to put job order into production.
  • Monitors progress of job order throughout production, confers with establishment personnel, works with production to ensure timely processing of job in accordance with customers' requirements and company standards.
Required Skills/Abilities:
  • Must be able to work collaboratively with co-workers.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer service skills.
  • Strong organizational skills and attention to detail.
  • Strong time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software, Manufacturing software and Order processing systems.


Education and Experience:

High school diploma or equivalent.

At least two years related experience required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Work Environment:

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, dust, chemicals and vibration.

The noise level in the work environment is usually quiet.

  • Customer Service Representative

    4 weeks ago

    Collierville, Tennessee, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Collierville, Tennessee, United States Massage Envy Full time

    Customer Service RepresentativeAt Massage Envy Collierville, we're committed to delivering an exceptional experience for our clients. As a Customer Service Representative, you'll play a vital role in ensuring our guests feel valued and understood. Your excellent communication skills and ability to multitask will make you a valuable asset to our team.Key...

  • Customer Service Representative

    3 weeks ago

    Collierville, Tennessee, United States Chick-fil-A of Collierville Full time

    We are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative at Chick-fil-A of Collierville. As a key member of our front counter team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and upholding our high standards of quality and cleanliness.Key...

  • Customer Service Representative

    3 weeks ago

    Collierville, Tennessee, United States Orgill Full time

    At Orgill, we're committed to helping our customers succeed. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide timely and effective support to customers via phone, email, and in-personResolve customer complaints and issues in a professional...

  • Customer Service Representative

    3 weeks ago

    Collierville, Tennessee, United States Massage Envy Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and promoting the value of Total Body Care to our clients.Key Responsibilities:Provide outstanding customer service and help...

  • Sales and Customer Service Representative

    4 weeks ago

    Collierville, Tennessee, United States Finish Line Full time

    As a Sales and Customer Service Representative at Finish Line, you will be responsible for delivering exceptional customer experiences and driving sales growth. Key responsibilities include:Key Responsibilities:Providing personalized customer service and sales support to customersPerforming cashiering and stockroom duties as neededMaintaining a clean and...

  • Customer Service Representative

    5 months ago

    Collierville, United States United Recovery and Remarketing Full time

    Job Description United is a leader in the repossession and auction industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest financial institutions in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth...

  • Customer Service Representative

    2 weeks ago

    Collierville, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Customer Service Representative

    2 weeks ago

    Collierville, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Customer Service Representative

    2 weeks ago

    Collierville, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Customer Care Representative

    5 months ago

    Collierville, United States IPS Corporation Full time

    Be a Team Player:Work together in a team environment to deliver winning results. Building positive relationships with customers and co-workers. Serve as backup for other customer service representatives. Perform other duties as assigned, such as trai Customer Care, Representative, Customer Service, High School, Manufacturing, Retail

  • Customer Service Representative

    3 weeks ago

    Collierville, Tennessee, United States Walgreens Full time

    Key Responsibilities:Deliver exceptional customer service by modeling a distinctive and delightful experience.Process sales on assigned cash register and provide customers with courteous, fair, friendly, and efficient checkout service.Recommend items for sale to customers and suggest trade up and/or companion items.About the Role:As a Customer Service...

  • Customer Service Representative

    3 months ago

    Collierville, United States Orgill Full time

    _: Prosperous Company! Helpful Team! Immense Success! Interested in being part of a dynamic customer success team? Do you want to help the customer succeed? If this is you, we want YOU to join our growing team - apply today! Is delivering an exceptional customer experience your priority each and every time? Do you believe that you are an advocate for the...

  • Customer Service Representative

    4 weeks ago

    Collierville, Tennessee, United States Joe Sarrio - State Farm Agent Full time

    Job DescriptionAs a dedicated member of the Joe Sarrio State Farm Team, the employee will assist customers with inquiries, resolving issues, processing policy transactions, in addition to processing renewals, claims, and changes in a fun, upbeat, professional office.Responsibilities:Establish customer relationships and follow up with customers, as needed.Use...

  • Customer Service Representative

    4 weeks ago

    Collierville, Tennessee, United States Walmart Full time

    Job OverviewAs a Front End Service Associate at Walmart, you will be focused on compliance and customer service. Your responsibilities will include smiling, greeting, and thanking customers, processing returns and refunds, and carrying out financial transactions. You will also be ready to help with customer questions and needs, which may require standing for...

  • Customer Service Representative

    3 weeks ago

    Collierville, Tennessee, United States Duck Donuts Collierville Full time

    Job DescriptionWe are seeking dependable individuals to fill morning and mid-day shift positions at Duck Donuts Collierville. As a team member, you will work in a fast-paced environment, understanding the urgency of filling customers' orders. A good work ethic and willingness to take on side jobs are essential. We offer both full-time and part-time...

  • Customer Service Representative

    3 weeks ago

    Collierville, Tennessee, United States Lithia Motors Full time

    Job Summary:We are seeking a highly skilled and professional Receptionist to join our team at Lithia Motors. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our customers and colleagues.Key Responsibilities:Provide professional, courteous, and exceptional service to all...

  • Customer Service Representative

    3 weeks ago

    Collierville, Tennessee, United States United Auto Delivery & Recovery Inc Full time

    Job Title: Agent Support SpecialistJob Summary:We are seeking a highly organized and motivated individual to join our team as an Agent Support Specialist. In this role, you will provide exceptional support to our network of Direct Agents and Nationwide Vendors, ensuring seamless recovery operations and timely processing of assignments.Key...

  • Customer Service Representative

    3 weeks ago

    Collierville, Tennessee, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This includes greeting guests authentically, engaging in friendly conversation, and providing assistance as needed. You will also welcome guests into self-checkout and scan and bag their items efficiently.Why Work at Target?At Target, we...

  • Sales Representative

    3 weeks ago

    Collierville, Tennessee, United States Orgill Full time

    At Orgill, we're committed to helping our customers succeed. As a Field Sales Trainee, you'll play a critical role in our mission by preparing for a regular sales territory assignment. This role offers a unique opportunity to enhance your selling and business management skills, as well as develop other skills and knowledge required for a Sales Representative...