Insurance Support Representative

1 week ago


Austin, Texas, United States Brad Herrera - State Farm Agent Full time
Position Overview

Brad Herrera - State Farm Agent is looking for a dedicated professional to become part of our dynamic team as a Customer Relations Representative. We are in search of an enthusiastic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced environment, this role offers a fulfilling career with significant income and advancement opportunities.

Key Responsibilities
  • Build and nurture customer relationships while providing follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Implement a customer-centered, needs-based assessment to inform clients about various insurance solutions.
  • Exhibit a strong work ethic with a steadfast commitment to achieving success daily.
As a Team Member, you will benefit from...
  • Retirement savings plan
  • Base salary plus performance-based incentives
  • Paid leave for vacations and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Outstanding interpersonal abilities
  • Strong communication skills - both written and verbal
  • Genuine interest in the role insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • People-oriented mindset
  • Strong organizational capabilities
  • Attention to detail
  • Proactive approach to problem-solving
  • Commitment to delivering exceptional customer service
  • Aptitude for effectively connecting with clients
  • Current Property and Casualty license
  • Current Life and Health license


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