Healthcare Account Specialist

2 weeks ago


Titusville, Florida, United States Parrish Medical Center Full time
Job Overview

Department: Business Office

Schedule/Status: 8:00am - 4:30pm; Part Time

Standard Hours/Week: 24

Position Summary: The Patient Account Representative, under the guidance of the Accounts Receivable Supervisor, plays a crucial role in the efficient collection and resolution of accounts receivable, adhering to the established policies and procedures of the healthcare facility.

Primary Responsibilities:

  • Facilitate the timely collection and resolution of designated accounts to achieve financial targets.
  • Assist patients in addressing insurance-related inquiries effectively.
  • Manage an average of 50 accounts daily.
  • Conduct weekly follow-ups on accounts with outstanding balances over $10,000.
  • Respond promptly to payer denials and disputes.
  • Utilize reminders for aging accounts, ensuring follow-up occurs at least every 35 days.
  • Escalate unresolved accounts to management as necessary.
  • Verify the accuracy of payments and appeal any underpaid claims.
  • Comply with safety regulations and emergency protocols.

Qualifications:

Education:

  • High School Diploma or GED is required.

Experience:

  • Preferred: At least one year of experience in accounts receivable within the healthcare sector.

Licenses and Certifications:

  • No specific licenses or certifications required.

Part-Time Benefits: Eligible for benefits sponsored by the organization, including Health Insurance, 403(b) Retirement Program, Tuition Reimbursement, Employee Assistance Program, and more.



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