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Accounts Receivable Associate
2 months ago
Department: Business Office
Schedule/Status: 8:00am - 4:30pm; Part Time
Standard Hours/Week: 24
Position Summary: The Patient Account Representative, under the guidance of the Accounts Receivable Supervisor, plays a crucial role in the efficient collection and resolution of accounts receivable, adhering to the established policies and procedures of the healthcare facility.
Primary Responsibilities:
- Facilitate the prompt collection and resolution of assigned accounts to achieve financial targets.
- Assist patients in addressing and resolving insurance-related inquiries in a timely manner.
- Manage a workload of approximately 50 accounts daily.
- Conduct weekly follow-ups on accounts with outstanding balances exceeding $10,000.
- Respond swiftly to payer denials to ensure resolution.
- Employ account reminders to follow up on aging accounts at least every 35 days.
- Promptly escalate unresolved accounts to management for further action.
- Verify the accuracy of payments and appeal any underpaid claims as necessary.
- Comply with all fire, disaster, and safety regulations.
Qualifications:
Education:
- High School Diploma or GED is required.
Experience:
- A minimum of one year of experience in accounts receivable and healthcare is preferred.
Licenses and Certifications:
- No specific licenses or certifications required.
Part-Time Benefits: Eligible for benefits sponsored by PMC, including Health Insurance, 403(b) Retirement Program, Tuition Reimbursement, Employee Assistance Program, and more.