Customer Service Representative

3 weeks ago


Louisville, Kentucky, United States Schulte Full time
About Schulte Hospitality Group

Schulte Hospitality Group is a leading third-party management company with a rich history in the hospitality industry. Our mission is to deliver exceptional guest experiences through our team's dedication to service excellence.

Job Summary

We are seeking a dynamic and service-oriented Part-Time Contact Center Specialist to join our team. As a Contact Center Specialist, you will be the first point of contact for our guests, providing personalized support and resolving issues in a timely and professional manner.

Key Responsibilities
  • Process all reservation requests, including changes and cancellations, via phone, chat messaging, fax, or other channels.
  • Determine callers' needs through active listening and use probing questions to satisfy and sell to those needs.
  • Maintain a complete knowledge of each property to effectively sell the hotel and its services.
  • Stay up-to-date on various brand programs and initiatives.
  • Handle guest service issues with proper resolution.
  • Refer group and corporate leads to the sales department.
  • Maintain and update group blocks.
  • Answer all phone calls using proper selling techniques and maintaining the utmost in professionalism while personalizing each call.
Requirements
  • Minimum of High School education, post-high school education preferred.
  • Minimum of 1 year in customer service role or sales experience preferred.
What We Offer

As a Contact Center Specialist with Schulte Hospitality Group, you will enjoy a rewarding and fun work environment, exciting perks, and opportunities for career growth. Our benefits package includes:

  • Work Today, Get Paid today, with Daily Pay.
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one.
  • Multiple Health Insurance and Life Insurance options.
  • 401k Plan + Company Match.
  • Paid Time Off.
  • Holiday Pay.
  • Pet Insurance.
  • Employee Assistance Program.
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more.
About Our Company

Schulte Hospitality Group is a division of Schulte Companies, operating over 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as unique, independent, boutique, and lifestyle properties and restaurants.



  • Louisville, Kentucky, United States Domino's Full time

    Customer Service RepresentativeAt Domino's Pizza, we're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities: Taking phone calls and responding to customer inquiries Completing cash...


  • Louisville, Kentucky, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team.Job SummaryWe are looking for a highly motivated and customer-focused individual to provide exceptional service to our customers. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving...


  • Louisville, Kentucky, United States T.J. Maxx Full time

    Customer Service RepresentativeAt T.J. Maxx, we're looking for a skilled Customer Service Representative to join our team. As a Loss Prevention Customer Service Associate, you'll provide exceptional service to internal and external customers, engaging them and creating a positive shopping environment. You'll also observe proper checkout procedures and...


  • Louisville, Kentucky, United States Quipt Home Medical Full time

    Job Title: Customer Service RepresentativeQuipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and services in the durable medical equipment industry. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job SummaryThe Customer Service...


  • Louisville, Kentucky, United States Kelly Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kelly. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Louisville, Kentucky, United States Adecco US, Inc. Full time

    Customer Service RepresentativeAdecco US, Inc. is seeking a skilled Customer Service Representative to join our team in Louisville, KY. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.Key Responsibilities:Respond to customer inquiries via...


  • Louisville, Kentucky, United States McKesson Full time

    Customer Service RepresentativeMcKesson is a leading healthcare company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Our team is dedicated to fostering a culture where you can grow, make an impact, and are empowered to bring new ideas.The...


  • Louisville, Kentucky, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing a positive experience for our customers.Key Responsibilities:Greet customers and provide a welcoming atmosphereTake customer orders using our technology and Point of...


  • Louisville, Kentucky, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. Your duties will include taking phone calls, taking orders, making pizzas, completing cash transactions, and providing customers with a great customer...


  • Louisville, Kentucky, United States Cholowa Promotions Full time

    Customer Service RepresentativeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative in Louisville, KY. This full-time position offers an exciting opportunity for growth and development in a fast-paced environment.Key Responsibilities:Engage with customers at various events, providing excellent...


  • Louisville, Kentucky, United States FedEx Full time

    Customer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for:Providing exceptional customer service to our valued customers, ensuring their needs are met and exceeded.Assisting in the training of new team members, helping them develop the...


  • Louisville, Kentucky, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean and welcoming store...


  • Louisville, Kentucky, United States Ajilon Full time

    Ajilon Customer Service Representative Job DescriptionAs a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You will also verify customer billing information and shipping addresses, and function...


  • Louisville, Kentucky, United States Clay Robinson - State Farm Agent Full time

    Job DescriptionAt Clay Robinson - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and promoting State Farm...


  • Louisville, Kentucky, United States Jeremy Graham - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and promoting our insurance...


  • Louisville, Kentucky, United States Kelly Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kelly. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Louisville, Kentucky, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining the front of the store to ensure a clean and organized environment.Key...


  • Louisville, Kentucky, United States U-Haul Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Box Customer Care Representative with U-Haul.Job SummaryWe are seeking a highly motivated and customer-focused individual to...


  • Louisville, Kentucky, United States Actalent Full time

    Job Title: Customer Service RepresentativeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Actalent. As a Customer Service Representative, you will be responsible for providing exceptional service to patients and healthcare providers while meeting or exceeding service level goals.Key Responsibilities:Answer calls,...


  • Louisville, Kentucky, United States Henrie Agency Full time

    Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.Key...