District Manager

1 month ago


Plano, Texas, United States Public Storage Full time
Job Overview

Public Storage is seeking a seasoned District Manager to lead our team of customer-facing professionals in delivering exceptional service and driving sales. As a key member of our leadership team, you will be responsible for managing a portfolio of multi-unit locations, executing company strategies, and promoting operational excellence.

Key Responsibilities
  • Lead and develop a high-performing team of customer-facing employees, providing coaching and guidance on customer service and sales strategies.
  • Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards.
  • Oversee delinquent tenant processes, including auctions, to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits to ensure operational standards and safety compliance are met.
  • Provide a welcoming and well-maintained environment to customers through effective facility maintenance and vendor management.
  • Address customer inquiries and concerns promptly in a professional manner.
Benefits
  • $116,000 first year annual total compensation award opportunity, including base, guaranteed bonus, and restricted stock units.
  • Second year bonus potential increase to $20,000 performance-based bonus.
  • Participation in company stock program with dividends paid quarterly.
  • Internal promotional and career opportunities throughout the United States.
  • Extensive training and coaching plans.
  • Comprehensive group healthcare programs.
  • 401(k) with generous employer match.
  • Paid time off.
  • Monday thru Friday work schedule.
Requirements
  • Relocation ability is essential for growth opportunities.
  • Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in a retail, service, hospitality, or related industry.
  • Proven track record of top-tier performance.
  • Experience managing operational audits and payroll budgets.
  • Exceptional communication and time management skills.
  • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
  • Passion for sales and customer service excellence.
  • Bachelor's Degree preferred.
  • Weekend availability by telephone.
  • 5 work Saturday's per year required during peak season.

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