Avaya Voice Network Engineer Opportunity

5 days ago


Washington, Washington, D.C., United States Bella Information Systems, LLC Full time
Senior Avaya Voice Engineer Wanted

We are seeking a seasoned Senior Avaya Voice Engineer to join our team at Bella Information Systems, LLC in the Washington DC Area. This role offers an exciting opportunity to work on cutting-edge voice network engineering services for a key government customer.

About the Job

The ideal candidate will have 5+ years of experience with call center technology, voice systems, and voice networks, with a strong emphasis on VoIP systems using both H323 and SIP protocols. Key Responsibilities:

  • Design and implement call routing solutions for clients and internal teams
  • Manage and maintain voice network and systems, ensuring incident tickets are addressed promptly
  • Recommend solutions, improvements, and architecture for voice network and systems
  • Collaborate with project teams and managers as a service provider
Requirements

To be successful in this role, you should possess the following qualifications:

  • 5+ years of experience with call center technology, voice systems, and voice networks
  • Experience with Avaya Communication Manager (versions 7/8) and Adjunct Administration, Maintenance, and Installation
  • Proven ability to manage multiple projects and work across all levels in the organization
  • Able to effectively interact with customers to discuss needs and provide solutions
About Us

Bella Information Systems, LLC is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients. We offer a competitive salary, ranging from $90,000 to $120,000 per year, based on experience, and a benefits package that includes health insurance, retirement plans, and paid time off.

$100,000 - $115,000 per year, depending on experience.



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