Avaya Voice Network Engineer Opportunity
5 days ago
We are seeking a seasoned Senior Avaya Voice Engineer to join our team at Bella Information Systems, LLC in the Washington DC Area. This role offers an exciting opportunity to work on cutting-edge voice network engineering services for a key government customer.
About the JobThe ideal candidate will have 5+ years of experience with call center technology, voice systems, and voice networks, with a strong emphasis on VoIP systems using both H323 and SIP protocols. Key Responsibilities:
- Design and implement call routing solutions for clients and internal teams
- Manage and maintain voice network and systems, ensuring incident tickets are addressed promptly
- Recommend solutions, improvements, and architecture for voice network and systems
- Collaborate with project teams and managers as a service provider
To be successful in this role, you should possess the following qualifications:
- 5+ years of experience with call center technology, voice systems, and voice networks
- Experience with Avaya Communication Manager (versions 7/8) and Adjunct Administration, Maintenance, and Installation
- Proven ability to manage multiple projects and work across all levels in the organization
- Able to effectively interact with customers to discuss needs and provide solutions
Bella Information Systems, LLC is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients. We offer a competitive salary, ranging from $90,000 to $120,000 per year, based on experience, and a benefits package that includes health insurance, retirement plans, and paid time off.
$100,000 - $115,000 per year, depending on experience.
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