Intelligence and Insights Manager

1 day ago

Washington, Washington, D.C., United States Avaya Full time
About the Opportunity

The Intelligence and Insights Manager will play a pivotal role in driving market growth by developing and executing comprehensive market, competitive, and customer intelligence programs.

  • Provide actionable insights that inform business decisions and align with corporate strategy.
  • Develop processes to collect, analyze, and report quantitative and qualitative intelligence information, improving decision-making capabilities.
  • Design surveys, interviews, focus groups, and usability studies to gather valuable data from external partners or internal stakeholders.
  • Create delivery mechanisms to present comparison grids, competitive profiles, and dashboards, enabling informed decision-making.
  • Conduct research to identify opportunities for growth markets and new segments based on market size and potential.
  • Manage projects and select third-party vendors for primary and secondary research, ensuring high-quality outcomes.
  • Establish a notification system to alert contributors of changes in market forces, regulations, and competitive landscape.
  • Produce and update executive MI Bulletins, containing key metrics and KPIs, to facilitate strategic planning.
  • Strategize to deliver competitive intelligence in real-time and have dedicated staff available to support sales resources.
About You
  • Minimum 7-10 years of experience in this field, with expertise in Contact Center and Customer Experience.
  • Proven track record in corporate marketing, marketing strategy, and marketing operations, with a focus on competitive analysis.
  • Experience with AI technology and related CI tools and approaches, as well as sales enablement and operations, product and solution marketing, and customer support within an IT environment.
  • Strong analytical and research skills, with the ability to translate data into actionable insights.
  • Excellent communication and presentation skills, with the ability to collaborate effectively with cross-functional teams.
  • Data analysis tools and statistical packages, with a passion for staying ahead of market trends.
  • Bachelor's degree in business, marketing, statistics, or a related discipline, with an MBA preferred.
Estimated Salary Range

$132,800 - $179,300 per annum, plus target sales incentive and benefits.

  • Intelligence Targeting Instructor

    1 month ago

    Washington, Washington, D.C., United States DarkStar Intelligence LLC Full time

    Job SummaryDarkStar Intelligence LLC is seeking a highly skilled Intelligence Targeting Instructor to join our team. As a key member of our organization, you will be responsible for delivering and enhancing the Defense Intelligence Agency's (DIA) HUMINT Targeting course.Key ResponsibilitiesDevelop and deliver comprehensive instruction on Counterintelligence...

  • Competitive Intelligence Marketing Manager

    4 weeks ago

    Washington, Washington, D.C., United States Avaya Full time

    About AvayaAvaya is a global leader in digital communications, delivering innovative solutions that power personalized, intelligent, and effortless customer and employee experiences. As a Competitive Intelligence Marketing Manager, you will play a key role in shaping the future of work by developing and executing market, competitive, and customer...

  • Intelligence Support Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Boeing Intelligence & Analytics Full time

    Job Summary:We are seeking an experienced Intelligence Support Analyst to join our team at Boeing Intelligence & Analytics. As an Intelligence Support Analyst, you will be responsible for supporting Department of Homeland Security (DHS) Intelligence Analysts, Information Officers, and Collection Managers in using the Defense Intelligence Agency (DIA) TAC...

  • Strategic Market Insights Leader

    2 weeks ago

    Washington, Washington, D.C., United States Avaya Full time

    About AvayaAvaya, a global leader in digital communications solutions, empowers businesses to succeed in today's fast-paced market. Our cutting-edge technology and innovative approach enable organizations to deliver exceptional customer experiences, drive business growth, and stay ahead of the competition.We're committed to helping businesses like yours...

  • Senior Business Intelligence Developer

    4 weeks ago

    Washington, Washington, D.C., United States Diverse Lynx Full time

    Job Summary:As a Senior Business Intelligence Developer at Diverse Lynx LLC, you will be responsible for designing, developing, and maintaining business intelligence solutions, such as data warehouses, data marts, and data lakes. You will build ETL processes to integrate data from various sources into a centralized data repository, create dashboards,...

  • Business Insights Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Destinations International Full time

    Job DescriptionDestinations International is seeking a highly organized and data-driven professional to join our team as a Business Insights Specialist. This role is responsible for coordinating the collection and analysis of business intelligence across our technology platforms, streamlining processes, and supporting departmental initiatives.Key...

  • Business Intelligence Director

    3 weeks ago

    Washington, Washington, D.C., United States Blend360 Full time

    Job Title: Director of Business Intelligence DeliveryAt Blend360, we're seeking a highly skilled Director of Business Intelligence Delivery to oversee client-facing execution of one or more Blend360 projects. As a key member of our Business Intelligence practice, you will be responsible for collaborating closely with various client stakeholders and driving...

  • Product Marketing Manager

    4 weeks ago

    Washington, Washington, D.C., United States Planet Full time

    About the RolePlanet is seeking an experienced Product Marketing Manager to join our team in the Washington, D.C. metro area. This role will focus on expanding our footprint in Defense and Intelligence and capturing market opportunities through creative go-to-market strategies.Key ResponsibilitiesDevelop and execute Planet's Global Defense and Intelligence...

  • Risk Intelligence Specialist

    4 weeks ago

    Washington, Washington, D.C., United States TD International Full time

    Job SummaryWe are seeking a highly skilled Risk Intelligence Specialist to join our team at TD International. As a key member of our Due Diligence and Investigations practice, you will be responsible for conducting sophisticated open-source and human intelligence investigations to inform our clients' business decisions and mitigate risk.Key...

  • Business Intelligence Analyst

    4 weeks ago

    Washington, Washington, D.C., United States WireMasters Full time

    Job SummaryWireMasters is seeking a highly skilled Data Analyst to join our team. As a key member of our operations team, you will be responsible for analyzing complex data sets to identify trends and insights that inform business decisions.Key ResponsibilitiesDevelop and maintain complex data models to support business intelligence initiatives.Analyze large...

  • Senior Business Intelligence Developer

    4 weeks ago

    Washington, Washington, D.C., United States Diverse Lynx Full time

    Job Summary:We are seeking a highly skilled Senior Business Intelligence Developer to join our team at Diverse Lynx LLC. As a key member of our Business Intelligence team, you will be responsible for designing, developing, and maintaining business intelligence solutions, including data warehouses, data marts, and data lakes. Key Responsibilities: Designing...

  • Senior Business Intelligence Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Crowell & Moring Full time

    Job SummaryCrowell & Moring LLP is seeking a highly skilled Senior Business Intelligence Analyst to join our team. As a key member of our business intelligence team, you will be responsible for transforming data into actionable insights that drive firm revenue and profitability.You will design, develop, and implement comprehensive business intelligence...

  • Clinical Business Intelligence Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Lexington Medical Center Full time

    Clinical Business Intelligence AnalystWe are seeking a highly skilled Clinical Business Intelligence Analyst to join our team at Lexington Medical Center. As a key member of our business intelligence team, you will be responsible for providing consultation services to all levels of management to optimize clinical utilization of business intelligence...

  • Risk Intelligence Specialist

    4 weeks ago

    Washington, Washington, D.C., United States TD International Full time

    Job OpportunityWe are seeking a highly skilled Monitoring Analyst to join our team at TD International. As a key member of our Due Diligence and Investigations practice, you will play a critical role in supporting the production of client deliverables.Key Responsibilities:Conduct investigative research and analysis using open sources and proprietary...

  • Senior Business Intelligence Consultant

    1 month ago

    Washington, Washington, D.C., United States Crowell & Moring Full time

    Job Title: Senior Business Intelligence AnalystCrowell & Moring LLP is a leading international law firm with a strong presence in the United States, Europe, MENA, and Asia. We are seeking a highly skilled Senior Business Intelligence Analyst to join our team.The successful candidate will be responsible for transforming data into actionable insights that...

  • Business Intelligence Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Mindlance Full time

    Job Summary:We are seeking a highly skilled Data Insights Specialist to join our team at Mindlance. As a key member of our business intelligence team, you will be responsible for analyzing complex data sets and providing actionable insights to drive business growth.Key Responsibilities:Develop and maintain advanced SQL queries to extract relevant data from...

  • Intelligence Management Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Calhoun International, LLC Full time

    About UsCalhoun International, LLC is a Professional Services company providing innovative solutions to our clients. Our expertise ranges from strategic intelligence analysis, expert instruction on intelligence analysis and sensors, cyberspace operations, information systems training, and knowledge management services among others. We are headquartered in...

  • Principal Security Market Analyst, Market Intelligence

    4 weeks ago

    Washington, Washington, D.C., United States Amazon Full time

    Job DescriptionAmazon Web Services (AWS) is seeking a highly skilled Security Market Analyst to join our dynamic Market Intelligence team. This role will be responsible for generating insightful reports and recommendations by conducting market research to understand the advancement of Security technologies.The successful candidate will play a crucial role in...

  • Pricing Intelligence Manager

    4 weeks ago

    Washington, Washington, D.C., United States KPMG Full time

    Pricing Intelligence Manager RoleWe are seeking a Pricing Intelligence Manager to join our Growth and Strategy organization at KPMG. This role will be responsible for building and maintaining practice-facing and leadership level dashboard and data visualizations in support of the overall vision of the Pricing and Commercial Excellence (P&CE) and firmwide...

  • Intelligence Analyst

    4 weeks ago

    Washington, Washington, D.C., United States AEVEX Aerospace Full time

    Job SummaryAEVEX Aerospace is seeking a highly skilled Intelligence Analyst to join our team in Northern Virginia. The ideal candidate will have a strong background in intelligence research and analysis, with experience in developing intelligence leads and driving operations.Key ResponsibilitiesReview operational traffic and all-source intelligence databases...