Front Office Associate
1 week ago
Job Summary:
RAYUS Radiology is seeking a highly skilled and detail-oriented Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing exceptional patient services, ensuring a seamless experience for our patients and referring professionals.
Key Responsibilities:
- Registration and Scheduling:
- Register patients for imaging services, processing payment plans and copays
- Answer phones and handle calls in a friendly and efficient manner
- Field calls for center associates and act as liaison between technologists and patients
- Maintain the front office lobby area, including ordering office supplies and maintaining patient information sheets
- Insurance and Authorization:
- Verify patient insurance and pre-certify exams with insurance companies
- Obtain insurance authorization and handle release of information requests
- Scheduling and Coordination:
- Arrange transportation, interpreters, and hotel accommodations for patients as needed
- Enter and submit patient exam orders, verifying they match exam schedules
- Schedule referrals and ensure proper authorizations are obtained
- Process requests for image orders and CDs from referring physicians and patients
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of medical terminology
Working Conditions:
This is a part-time position working Saturday and Sunday, 6:30am-7:00pm.
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