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Senior Front of House Manager

2 months ago

Chesterfield, Missouri, United States Topgolf Full time

Job Summary:

As a Front of House Manager at Topgolf, you will be responsible for leading a team in providing exceptional service to our guests. This role requires strong leadership and communication skills, as well as the ability to coach and develop team members.

Key Responsibilities:

  • Supervise the team in providing best-in-class service on a daily basis
  • Coach and develop team members to drive Associate engagement
  • Ensure all Guest areas are staffed and functioning efficiently
  • Delegate tasks and responsibilities to team members
  • Uphold operating procedures and service and safety standards, especially Guest Satisfaction

Requirements:

  • Strong leadership and communication skills
  • Ability to coach and develop team members
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required