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Front Desk Associate

2 months ago


Chesterfield, Missouri, United States Mercy Full time

Job Summary:

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Mercy. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our physicians and clinic staff.

Key Responsibilities:

  • Greets and directs patients and visitors: You will be the first point of contact for our patients, providing a warm and welcoming experience.
  • Performs clerical duties: You will be responsible for retrieving insurance and patient information, providing forms for tests or interoffice communications, and securing signatures as needed.
  • Enters patient information into the computer: You will accurately and efficiently enter new and established patient information into our computer system.
  • Answers incoming calls and sets appointments: You will be responsible for answering incoming calls, setting appointments for patients, and dispatching messages and/or calls for all employees.
  • Monitors and revises physician schedules: You will ensure that physician schedules are up-to-date and accurate.
  • Establishes payment plans and collects payments: You will work with patients to establish payment plans and collect payments in a timely and professional manner.

Requirements:

  • Education: High School diploma or equivalent required.
  • Experience: One year experience in a medical office setting preferred.

What We Offer:

  • Tuition Reimbursement: Up to $2,000 for continuing education.
  • Health/Dental/Vision: Available after day one.
  • Annual Contribution: $100 per month to eligible co-workers enrolled in the Dependent Care FSA.
  • Paid Parental Leave: For new parents.
  • 401k with Employer Match: Available.
  • Paid PTO for Volunteering: Available.
  • Competitive Salary: Offered.
  • Future Career Growth: Opportunities available.

Keywords:

Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller, No experience, medical office, health care, healthcare, administrative assistant, admin assistant