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Desktop Support Specialist

2 months ago

Atlanta, Georgia, United States Iron Systems Full time
Job Description

At Iron Systems, we are seeking a skilled Desktop EUC professional to join our team. The ideal candidate will possess excellent customer-facing skills, be well-presented, and demonstrate independent and proactive thinking.

Key Responsibilities:

  • Provide exceptional customer service and support to clients and end-users.
  • Build effective relationships with clients and colleagues.
  • Work independently and unsupervised, taking the initiative when necessary.
  • Organize and prioritize work effectively.
  • Support a range of technical platforms, including Windows, macOS, and mobile devices.

Requirements:

  • Experience with ITSM systems and Microsoft Windows operating systems.
  • Good working knowledge of Office applications and hardware platforms.
  • Ability to replace defective parts and troubleshoot technical issues.
  • Desirable: CompTIA certifications and Microsoft certifications.

About Us:

Iron Systems is a leading provider of technical services and solutions. We are committed to delivering exceptional service and support to our clients.