GIS IT Support Specialist

3 weeks ago


Atlanta, Georgia, United States Sunrise Systems Inc Full time
Job Title: GIS IT Support Specialist

Location: Atlanta, GA (Hybrid)

Duration: 09 months of contract.

Job Summary:

We are seeking an experienced Esri ArcGIS end user support specialist to join our team. The ideal candidate will have a strong background in providing technical support for Esri ArcGIS Desktop, Enterprise applications, cloud products, and mobile products.

Responsibilities:

  • Provide first-line technical support for Esri ArcGIS end users
  • Validate operation of virtual ArcGIS Desktop environments and enterprise GIS applications
  • Escalate technical issues and coordinate with IT staff to resolve problems and provide solutions
  • Instruct customers in using Esri ArcGIS solutions and supported applications
  • Assist team with GIS upgrades, projects, and provide on-call support as needed

Requirements:

  • 3+ years of experience with Esri ArcGIS Desktop (ArcMap/ArcGIS Pro)
  • Excellent communication, interpersonal, collaboration, and teamwork skills
  • Possession of a Bachelor's degree in a related field from an accredited college or university

Work Terms and Conditions:

  • 8-hour workdays on a fixed schedule, Monday - Friday, 40 hours per week
  • Client has NOT specified a number of days onsite vs remote
  • Consultant must have suitable internet connection and environment to comply with Client telework policies

Contact:

For more information, please contact Jaya Balaji at jayabalaji.s@sunrisesys.com or visit www.sunrisesys.com


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