GIS IT Support Specialist
3 weeks ago
Location: Atlanta, GA (Hybrid)
Duration: 09 months of contract.
Job Summary:
We are seeking an experienced Esri ArcGIS end user support specialist to join our team. The ideal candidate will have a strong background in providing technical support for Esri ArcGIS Desktop, Enterprise applications, cloud products, and mobile products.
Responsibilities:
- Provide first-line technical support for Esri ArcGIS end users
- Validate operation of virtual ArcGIS Desktop environments and enterprise GIS applications
- Escalate technical issues and coordinate with IT staff to resolve problems and provide solutions
- Instruct customers in using Esri ArcGIS solutions and supported applications
- Assist team with GIS upgrades, projects, and provide on-call support as needed
Requirements:
- 3+ years of experience with Esri ArcGIS Desktop (ArcMap/ArcGIS Pro)
- Excellent communication, interpersonal, collaboration, and teamwork skills
- Possession of a Bachelor's degree in a related field from an accredited college or university
Work Terms and Conditions:
- 8-hour workdays on a fixed schedule, Monday - Friday, 40 hours per week
- Client has NOT specified a number of days onsite vs remote
- Consultant must have suitable internet connection and environment to comply with Client telework policies
Contact:
For more information, please contact Jaya Balaji at jayabalaji.s@sunrisesys.com or visit www.sunrisesys.com
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