Territory Sales Representative

3 hours ago


Fort Oglethorpe, Georgia, United States Empire Auto Parts, LLC Full time
Job Overview

As a Territory Sales Representative with Empire Auto Parts, you will serve as a liaison between the company and our customers, developing and executing a contact strategy to drive sales growth and customer satisfaction.

  • Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face-to-face visits
  • Actively monitor order activity from all assigned customers and take action to reverse declining trends when applicable
  • Identify new sales opportunities through Internet research, customer referrals, and observation during customer visits
  • Communicate competitive and market information to relevant company individuals as learned
  • Fully document all contacts in Empire ERP system
  • Work directly with customer care team to troubleshoot customer service issues as they arise
  • Stay current on Empire corporate information to provide value to customers
  • Complete all assigned training modules in a timely manner
  • Support all Empire sales and marketing initiatives as appropriate
  • Meet or exceed all sales objectives within assigned region/customer list
  • Achieve a NPS of at least 60 for all assigned customers
  • Maintain a return rate across all assigned customers of less than 12%
  • Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging
  • Collaborate with sales reps from different regions to share best practices and support a cohesive sales approach

Requirements:

  • Excellent communication, interpersonal, and organizational skills
  • Valid driver's license and satisfactory driving record within Company standards
  • Ability to build rapport with customers and operate company-owned vehicle in various weather and traffic conditions
  • Ability to work under minimal supervision and thrive in a fast-paced, ever-changing setting
  • Self-motivated with keen negotiating skills and strong business acumen
  • High school diploma or equivalent is a plus
  • Strong technical and computer skills
  • Be at least 18 years old

What We Offer:

  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA) with Employer Contribution
  • Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident, and Hospital Insurance
  • 401K Retirement Plan with Employer Match
  • Paid Training
  • Paid Time Off
  • Paid Sick Days
  • Paid Holidays, Including 1 Floating Holiday (Your Birthday)
  • Biweekly Pay
  • M-F work week; No weekends

Employee Perks:

  • Casual Dress Code
  • Teamwork Environment
  • Free Company Apparel
  • Employee Recognition

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Empire Auto Parts participates in E-verify. Link: https://mandatoryview.com/?LicenceId=aff05aa0-caa9-49f7-803f-6dc96b954dd3&ProductType=OnlineApplicant&SubType=PG

Company Overview

Empire Auto Parts is a leading, fast-growing provider of aftermarket collision automobile parts to independent body shops, multi-shop operators, and dealer-operated body shops across twenty states throughout the Northeast, Mid-Atlantic, and Southeast regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 42 locations and employs over 900 team members.



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