Customer Service Associate

23 hours ago


Fort Oglethorpe, Georgia, United States Family Dollar Full time
Customer Service Representative Job Description

At Family Dollar, we are seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.

Main Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with the selection of merchandise, ensuring a seamless shopping experience.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Stay up-to-date on store merchandise and promotions, making recommendations to customers as needed.
  • Work collaboratively with the sales team to achieve sales goals and objectives.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

  • A competitive hourly rate.
  • A comprehensive training program to ensure your success in the role.
  • Opportunities for advancement and career growth within the company.


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