Customer Experience Associate

1 week ago


New Berlin, Wisconsin, United States Weis Markets, Inc. Full time

Job Summary

The Customer Experience Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for customers. This role involves greeting customers, answering questions, and resolving concerns in a polite and professional manner.

Key Responsibilities

  • Smile and greet customers, answer customer questions, and help resolve customer concerns promptly.
  • Operate front-end scanning equipment and cash register, performing all related check-out procedures.
  • Maintain accuracy during transactions, ensuring customers are charged for all items and proper funds are collected.
  • Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
  • Responsible for general sanitation in the department, following cleaning schedules and department guidelines.
  • Ensure smooth function of the department and store by cooperating with coworkers and supervisors.

Requirements

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.



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