Cashier and Customer Experience Specialist

3 days ago

New Berlin, Wisconsin, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Experience Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Process customer transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods
  • Assist customers with finding products, answering questions, and providing solutions to meet their needs
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and special projects
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time
Preferred Qualifications
  • Previous experience in a retail or customer service environment
  • Knowledge of visual merchandising and store displays
  • Ability to work independently and as part of a team
Work Environment

Our store is a fast-paced and dynamic environment, with a focus on providing exceptional customer service and creating a positive shopping experience. As a Cashier and Customer Experience Specialist, you will be working in a team environment, collaborating with other team members to achieve sales goals and maintain a positive store atmosphere.

The physical demands of this role include standing for long periods of time, lifting up to 25 pounds, and moving quickly and efficiently around the store. We are committed to providing a safe and inclusive work environment for all team members, and we strive to accommodate the needs of all employees.

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