Retail Store Manager

2 weeks ago


San Fernando, California, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales representatives and customer service agents to achieve sales targets and provide exceptional customer experiences.

Key Responsibilities
  • Lead and manage a team of sales representatives and customer service agents to achieve sales targets and provide exceptional customer experiences.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with peers to build high-performing teams through best practice sharing and coaching.
  • Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
  • Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
Requirements
  • 3-5 years of sales and customer service experience.
  • Working inside a retail store environment.
  • High level of comfort with personal technology.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Lift up to 35 lbs. and stand for prolonged periods of time.
  • Travel and flexibility to support store hours as business needs dictate.
Preferred Qualifications
  • Bachelor's Degree or equivalent work experience.
  • Management experience - 1+ years.
  • Telecommunications/wireless experience - 1-3 years.
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services, serving over 32 million customers across 41 states. We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

As a Retail Store Manager at Spectrum, you will have the opportunity to inspire your team, share your subject-matter expertise, and cultivate creativity within an incentive-based work environment. You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Retail Store Manager looking for a new challenge, please apply today.



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