Retail Store Manager

6 days ago


San Diego, California, United States Petco Animal Supplies, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Manager to lead our retail store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for overseeing all aspects of store operations, including sales, customer service, inventory management, and employee development.

Key Responsibilities
  • Customer Service:
    • Ensure that all customers receive exceptional service and are satisfied with their shopping experience.
    • Train and coach store partners to provide top-notch customer service.
  • Sales and Revenue Growth:
    • Meet or exceed sales targets and revenue growth goals.
    • Develop and implement strategies to drive sales and increase revenue.
  • Inventory Management:
    • Oversee inventory levels and ensure that merchandise is properly stocked and displayed.
    • Manage inventory discrepancies and implement processes to prevent future issues.
  • Employee Development:
    • Recruit, train, and develop a high-performing team of store partners.
    • Provide coaching and feedback to store partners to ensure they have the skills and knowledge needed to succeed.
  • Store Operations:
    • Ensure that the store is clean, organized, and well-maintained.
    • Oversee store maintenance and repairs, including scheduling and managing vendors.
Requirements
  • Education: Bachelor's degree in Business Administration, Marketing, or related field.
  • Experience: 3+ years of retail management experience, with a proven track record of sales growth and customer satisfaction.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Other: Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
What We Offer
  • Competitive Salary: $53.00 per hour.
  • Benefits: Comprehensive benefits package, including health and financial benefits, 401K, incentives, and PTO.


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