Retail Sales Representative

2 weeks ago


Seattle, Washington, United States West Marine Full time
Retail Sales Representative at West Marine

Are you enthusiastic about boating and eager to assist customers in discovering the ideal products for their aquatic experiences? If this resonates with you, we have an exciting opportunity available. Become a vital part of West Marine as a Retail Sales Representative, a company committed to providing More Water, Less Hassle to boating aficionados.

Position Overview:

In the role of Retail Sales Representative, you will be instrumental in guiding customers with your expertise, identifying their needs, and ensuring they are equipped for a memorable day on the water. Your engagement with customers presents a chance to surpass their expectations and foster lasting relationships. Join us in delivering exceptional customer service within a Drug-Free Workplace and Equal Opportunity Employer setting.

Key Responsibilities:

  • Warmly greet and welcome customers
  • Address customer inquiries effectively
  • Engage with customers by sharing your product knowledge and making recommendations
  • Assist customers in choosing the appropriate products
  • Provide insights on services available and evaluate customer needs
  • Maintain a high standard of customer service consistently
  • Support inventory management and restocking efforts
  • Ensure the store remains organized and clean
  • Adhere to safety and loss prevention protocols
  • Facilitate online and in-store purchasing processes
  • Work flexible hours, including weekends and holidays
  • Perform additional duties as assigned

Essential Skills and Qualifications:

  • Excellent verbal communication and active listening abilities
  • Strong aptitude for sales and customer service
  • Solid understanding of product offerings
  • Capability to anticipate and suggest products to customers
  • Familiarity with point-of-sale systems

Education and Experience Requirements:

  • High school diploma or equivalent preferred
  • Previous experience in boating or retail is advantageous

Physical Demands:

  • Ability to stand and walk for extended periods
  • Capacity to lift up to 40 pounds without assistance


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