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Retail Sales Representative

2 months ago


Seattle, Washington, United States The Sherwin-Williams Company Full time

The position of a Retail Sales Representative is essential for the thriving operations of our retail outlets.


Sales representatives engage with both wholesale and retail clients to comprehend their needs, respond to inquiries regarding our offerings, and provide tailored suggestions to meet their requirements.

They are tasked with swiftly addressing customer concerns, ensuring optimal satisfaction, remaining informed about product specifications, and upholding high standards of product quality and presentation.

Sales representatives aim to deliver exceptional customer service while consistently meeting sales objectives.

This role involves part-time work across various locations, with a maximum of 28 hours per week and a competitive starting wage.

Furthermore, it includes health benefits, retirement and savings plans, and generous leave packages.

Key Responsibilities:

  • Ensuring elevated levels of customer satisfaction through exemplary sales service
  • Assisting customers both in-person and via phone by identifying their needs and recommending appropriate products
  • Building trustful relationships with customers
  • Accurately processing sales transactions in accordance with company policies
  • Regularly achieving sales targets
  • Maintaining organized records and work order files
  • Restocking shelves, arranging displays, and cleaning store equipment
  • Loading and unloading delivery vehicles and making deliveries as necessary
  • Keeping designated areas stocked and visually appealing
  • Staying updated on product knowledge and discussing available options
  • Proposing strategies to boost sales

Minimum Qualifications:

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must be capable of lifting and carrying up to 50 lbs. frequently and up to 70 lbs. occasionally
  • Must be willing to work all scheduled hours, which may include evenings and weekends

Preferred Qualifications:

  • Possess a valid, unrestricted Driver's License
  • Hold at least a High School diploma or GED
  • Have a minimum of one (1) year experience in delivery, retail, or customer service roles
  • Previous experience in selling paint and related products
  • Familiarity with operating tinting and mixing equipment
  • Ability to communicate in more than one language, including Spanish