Retail Sales Representative

1 week ago


Seattle, Washington, United States Sherwin-Williams Full time


Position Overview:
This role is crucial for the effectiveness of our retail locations. Sales associates engage directly with both wholesale and retail clients to identify their requirements, address inquiries regarding Sherwin-Williams products, and suggest suitable solutions. They are also responsible for swiftly addressing any customer issues to ensure optimal client satisfaction, while keeping abreast of product features and maintaining the store's high standards of quality and presentation.

Key Responsibilities:
  • Deliver exceptional customer service to ensure high levels of satisfaction.
  • Assist customers both in-person and via phone by identifying their needs and presenting suitable products and services.
  • Establish and nurture trust-based relationships with wholesale and retail clients.
  • Accurately process sales transactions in accordance with company policies.
  • Achieve sales targets consistently on a monthly, quarterly, and annual basis.
  • Maintain organized work order files and product formulas.
  • Retrieve products from the sales floor or warehouse as required.
  • Tint and mix products according to customer specifications.
  • Restock shelves and arrange displays to enhance store presentation.
  • Ensure cleanliness of store equipment and assist with deliveries as needed.
  • Keep assigned areas well-stocked and visually appealing.
  • Stay informed about product offerings and discuss available options with customers.
  • Adhere to inventory control procedures and suggest improvements for sales.

Minimum Qualifications:
  • Must be at least eighteen (18) years old.
  • Must have legal authorization to work in the country of employment without requiring sponsorship.
  • Must be capable of lifting and carrying up to 50 lbs. frequently and up to 70 lbs. occasionally, with or without reasonable accommodation.
  • Must be willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:
  • Possess a valid, unrestricted Driver's License.
  • Hold at least a High School diploma or GED.
  • Have a minimum of one (1) year of experience in a delivery, retail, or customer service role.
  • Previous experience in selling paint and related products is advantageous.
  • Experience operating tinting and mixing equipment is preferred.
  • Ability to communicate in more than one language is a plus.
  • Proficiency in reading, writing, and communicating in Spanish is desirable.


At Sherwin-Williams, we believe in fostering a diverse and inclusive workplace. We value the unique talents and abilities of individuals from all backgrounds. All qualified candidates are encouraged to apply.

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