Current jobs related to Customer Service Communications Manager - Fort Lauderdale, Florida - Chewy

  • Customer Service Team Lead

    2 weeks ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Hotwire Communications. As a key member of our contact center, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesCustomer Service Leadership:...

  • Customer Service Team Lead

    4 days ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    Job SummaryAs a Customer Service Team Lead at Hotwire Communications, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers. You will be the point of contact for customer complaints and will work to resolve issues in a timely and professional manner.Key...

  • Customer Service Team Lead

    2 weeks ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    Job Title: Contact Center Team LeadAt Hotwire Communications, we are seeking a highly skilled and experienced Contact Center Team Lead to join our team. As a Contact Center Team Lead, you will be responsible for leading a team of customer service representatives and providing guidance and support to ensure excellent customer service.Key Responsibilities:Lead...

  • Communication Desk Specialist

    5 days ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    The Service Interruption Coordinator will serve as the primary point of contact for the Contact Center and NOC during service disruptions.This role is responsible for crafting and disseminating internal and external communications, notifying key stakeholders, executive management, and customers of outages or degraded services.The Service Interruption...

  • Communication Desk Analyst

    1 week ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    The Communication Desk Analyst will serve as the primary point of contact for the Contact Center and NOC during service interruptions.This role will be responsible for crafting and disseminating internal and external communications, alerting key stakeholders, executive management, and customers to outages or degraded services.The Communication Desk Analyst...

  • Communication Desk Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    Job Title: Communication Desk AnalystAt Hotwire Communications, we are seeking a skilled Communication Desk Analyst to join our team. As a key member of our operations team, you will play a critical role in ensuring seamless communication with our customers and internal stakeholders during service interruptions.Key Responsibilities:Act as the single point of...

  • Community Association Relations Director

    1 month ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    Director of Community Association RelationsHotwire Communications is seeking a highly skilled and experienced Director of Community Association Relations to support our regional Business Development team in establishing the company as a trusted business partner and creating new or incremental sales opportunities from current clients, Property Management...

  • Regional Manager Account Management Lead

    4 weeks ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    Regional Manager Account Management Job DescriptionThe Regional Manager of Account Management is a key leadership role responsible for driving business growth and customer satisfaction in the region. This position requires a strategic thinker with exceptional leadership and communication skills to build and manage a high-performing team of Account Managers...

  • Regional Manager Account Management Lead

    1 month ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    Regional Manager Account Management Job DescriptionThe Regional Manager of Account Management is a key leadership role responsible for driving business growth and customer satisfaction in the region. This individual will lead a high-performing team of Account Managers and Property Support Specialists to deliver exceptional results and exceed customer...

  • Account Management Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States Hotwire Communications Full time

    Account Management SpecialistThe Account Management Specialist plays a vital role in providing exceptional customer service and administrative support to the Account Management team. This position requires a high level of discretion, organizational skills, and passion for process improvement.Key Responsibilities:Manage a small portfolio of...

  • Customer Service Manager

    1 week ago

    Fort Lauderdale, Florida, United States Magnet Partners - Häagen-Dazs Full time

    Customer Service ManagerAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Manager at Magnet Partners - Häagen-Dazs, you will be responsible for ensuring that all shop operations run smoothly and that product quality, food safety, sanitation,...

  • Customer Service Manager

    1 month ago

    Fort Lauderdale, Florida, United States Hand & Stone - Fort Lauderdale Full time

    Job OverviewHand and Stone Massage and Facial Spa is seeking a highly motivated and experienced Customer Service Manager to join our team in Fort Lauderdale. As a key member of our management team, you will be responsible for overseeing the reception team, achieving sales targets, and ensuring an exceptional client experience.Key ResponsibilitiesManage and...

  • Sales and Customer Service Manager

    2 months ago

    Fort Lauderdale, Florida, United States Dogtopia of Downtown Ft Lauderdale Full time

    Job DescriptionAbout Dogtopia of Downtown Ft LauderdaleWe are a leading provider of dog daycare, boarding, and spa services, dedicated to delivering exceptional experiences for our furry friends and their owners. As a Sales and Customer Service Manager, you will play a vital role in driving business growth and ensuring our customers receive unparalleled...

  • Customer Communications Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States Magic5 Full time

    Customer Communication AssistantMagic5 is a dynamic organization dedicated to delivering exceptional products and services while fostering strong relationships with our valued clients.We are seeking a skilled and detail-oriented individual to join our team as a Customer Communication Assistant.Key Responsibilities:Engage with customers through prompt and...

  • Community Manager

    2 weeks ago

    Fort Lauderdale, Florida, United States RHP Staffing Full time

    Job OpportunityRHP Properties is seeking a skilled Community Manager to oversee the daily administration, operation, and personnel of our manufactured home community in Davie, Florida.As a Community Manager, you will be responsible for:Managing daily collections and pursuing delinquent rents in accordance with state and landlord laws.Leading and motivating...

  • Community Manager

    4 weeks ago

    Fort Lauderdale, Florida, United States RHP Staffing Full time

    Job SummaryRHP Properties is seeking a skilled Community Manager to oversee the daily administration, operation, and personnel of our manufactured home community in Davie, Florida. As a Community Manager, you will be responsible for managing daily collections, pursuing delinquent rents, hiring and training staff, and maintaining a presentable community...

  • Customer Service Representative

    1 month ago

    Fort Lauderdale, Florida, United States 5TH HQ LLC Full time

    Job Title: Customer Service Rep/Administrative AssistantWe are seeking a highly skilled and versatile Customer Service Rep/Administrative Assistant to join our team at 5TH HQ LLC in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.Key Responsibilities:Respond to...

  • Customer Service Representative

    2 weeks ago

    Fort Lauderdale, Florida, United States Cliff Berry Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cliff Berry Inc. in Fort Lauderdale. As a key member of our service center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our...

  • Customer Service Representative

    1 month ago

    Fort Lauderdale, Florida, United States Cliff Berry, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cliff Berry, Inc.Job SummaryThe ideal candidate will interact directly with customers, either electronically or by telephone, and be able to respond promptly and efficiently to customer inquiries, formulate...

  • Customer Service Representative

    1 week ago

    Fort Lauderdale, Florida, United States 5TH HQ LLC Full time

    Job SummaryWe are seeking a highly skilled and versatile Customer Service Representative to join our team at 5TH HQ LLC. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong attention to detail.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Process customer refunds...

Customer Service Communications Manager

2 months ago

Fort Lauderdale, Florida, United States Chewy Full time

Job Summary:

Chewy's Communications & PR team is seeking a seasoned professional to lead our customer service communications efforts. As a key member of our team, you will be responsible for developing and implementing strategies to enhance our customer experience.

Key Responsibilities:

  • Develop and execute customer service communications plans to drive customer satisfaction and loyalty
  • Collaborate with cross-functional teams to ensure seamless customer experience across all touchpoints
  • Provide leadership and guidance to team members to ensure excellent customer service
  • Stay up-to-date on industry trends and best practices in customer service communications

Requirements:

  • Proven experience in customer service communications or a related field
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

About Chewy:

Chewy is a leading online retailer of pet food and supplies. We are committed to providing exceptional customer service and building strong relationships with our customers.